My GF'smate has just told me that one of the little ones has tried to clean the Plasma screen they have with a half sponge have pan scrubber. As he though it was a bit dirty. Before the kids dad gets home, she wants to know how she is covered for getting it fixed. They have full house insurnace \ acidental damage etc, and the screen is about 3 years old, they paid good money for it in its day. Around 2k + I am told the glass is now scratched, is it worth going via the house insurance and getting it sorted or can 3rd party companies do it ? (polish it out ?) If it was a write off, how does that work ?