Pixellation shadow around moving images

[markyh]

Hi,
My Samsung UE55JS9000 tv has started to get a strange image breakup .
It’s around a faster moving image on the screen, it’s like it’s not processing the image fast enough on certain parts of the screen , especially around moving people , or moving objects , a pixelating shadow , it happens on Sky channels , Netflix and even on my Xbox .
It’s really off putting trying to watch a movie .
Ive tried enabling and disabling the motion judder settings etc , makes no difference .

I’ve recorded several videos of it doing it , but I’m having trouble attaching . I’ve attached pics instead , the pics don’t really show it .
It’s around the girls left hand , it’s front of bonnet and around the guy .
I hope it can be fixed , got a feeling this tv is on its way out .
Thanks

 

[cuke2u]

The two recommended settings for motion are either off or custom set to zero, have you tried the latter?

 

[markyh]

The two recommended settings for motion are either off or custom set to zero, have you tried the latter?

Yes,
I have tried both .
It’s strange why it’s just happened recently, it’s just with faster moving images , for example , like a pixelation glow around a person/ object whilst the rest of the screen/picture is ok .

whatever the source of picture , set top box , stream or Xbox it does it , although I did put a game on ‘game mode’ yesterday and it got rid of it but made the games frame rate drop .

 

[markyh]

The two recommended settings for motion are either off or custom set to zero, have you tried the latter?

I’ve gone back into the motion setting to try again .
setting custom to zero .
its a little better to be honest but still doing it .
what’s happening to my tv to start making this only recently more noticeable.