Pixelated calls when using Skype.

BName

Banned
Hi alot of the time when i make video calls in Skype the video picture i see is allways pixelated. The other person can see/hear me fine. I get accused for seeing the pixelation they say it is on my side. Is it me or them ? and what can i do about it ?
 

BName

Banned
It is just happening with the one same person.
 

next010

Distinguished Member
What you could try is a video call with Google Hangouts and see if the problem repeats, if it does then it's not skype specific, they could have a lousy upload speed on their end which is what gives you your video feed of them.
 

BName

Banned
So if they see me well but i see them pixelated, then they are the one with the problem ?
 

next010

Distinguished Member
Probably yes if the problem persists outside of skype, could be some other activity is soaking up their upload speed on their broadband or it simply has a very limited upload speed to begin with.

You could also try using Skype on your phone as a way to show it's not your PC that is the problem.
 

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