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Pioneer Warranty

Discussion in 'Plasma TVs' started by yan, Aug 31, 2004.

  1. yan

    yan
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    Has anyone claimed on their pioneer warranty or any other warranty for that matter?

    My 504HDE has, what is best described, as a dent behind the glass, its very difficult to pick up but when you see it you cant ignore it.

    The Pioneer engineer admitted it was a fault with the filter inside when he came to see it. It is still under warranty, I purcahsed it in May 04. I bought it and left it in the box for 3 months as I had to finish the decoration, when I put it up I noticed the dent.

    Can I ask for a new one under the terms of the pioneer warranty?
    The dealer said he wants to ship it back to the factory but this will leave me without a screen for months Im sure.

    Any advice would be much appreciated.
     

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