Pioneer Warranty on Plasma Screens

Die-Cast

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Hi
I think all Members who are thinking of purchasing a second hand pioneer screen should be aware.
Pioneer warranties are not transferable
As with all warranty claims with pioneer all products should be returned to the dealer where they are purchased along with warranty registration number and original receipt.

Unless a seller agrees to take back a product for you in the event of a fault you should take it that the item you are buying second hand has no warranty.

Saying this might put some people off purchasing a second hand unit but I can say from personal experience working in the Home installation game that Pioneer products are extremely reliable and have very few problems with screens.Most faults are caused by the owners of the screens.
 
Hi
I think all Members who are thinking of purchasing a second hand pioneer screen should be aware.
Pioneer warranties are not transferable
As with all warranty claims with pioneer all products should be returned to the dealer where they are purchased along with warranty registration number and original receipt.

Sorry but you are wrong

Paragraph 10 pioneer warranty document

This warranty is offered to any person who has Legaly obtained possession of the product within the warranty period.

So basically as long as you have not stolen the product and have bought it legaly with the owners permission then the warranty is valid for anyone as above (within the warranty period)

All you need to do is call the warranty queries line with your warranty number and they will sent an authorised pioneer service centre engineer.

Why have you posted this?
 
I think the OP was referring to the extended Pioneer guarantees as opposed to the standard 12 month guarantee.
 
I think the OP was referring to the extended Pioneer guarantees as opposed to the standard 12 month guarantee.

I am referring to the extended 5 year warranty and they are transferrable, what is the op on about exactly because it seems to me that he is on about the warranty not being transferrable when it obviously is.
 
I am referring to the extended 5 year warranty and they are transferrable, what is the op on about exactly because it seems to me that he is on about the warranty not being transferrable when it obviously is.

I have it under good authority from a Pioneer Main agent stockist who has dealt with pioneer for a number of years that the pioneer 5 year warranty is not transferable. Do you know of anyone who has purchased a second item made by pioneer within it's warranty and had a product repaired under the cover? I would be interested to hear from anyone who hasn't had any problems.
 
I dont know anyone no but i have had to ring pioneer cs and asked about if i sold my tv was the warranty transferrable and was told yes, there is oodles of pioneers sold on this forums classified section and nearly everyone states that the warranties are transferrable so i dont know where you have gained this information from.
 
I dont know anyone no but i have had to ring pioneer cs and asked about if i sold my tv was the warranty transferrable and was told yes, there is oodles of pioneers sold on this forums classified section and nearly everyone states that the warranties are transferrable so i dont know where you have gained this information from.

I do Custom Home Cinema Installations for a specialist Hi-Fi shop one my father ran for over 35 before retiring. They have dealt with Pioneer Plasma's since day one and it is through them I have been told about the warranty.
Pioneer only started giving free 5 yr warranties about a year before they stopped production. Before that shops giving extended warranties did so through firms like Domestic & General.
 
So are you saying that the free warranties (which i have) are but the third party ones are not?

Im still adamant that the information i was given by a pioneer csa is correct and all of those that have stated they are transferrable with the pioneer guarantee are too as lots of people who have sold them stating that they are, so their all wrong :confused: Was i lied to by a pioneer csa?
 
The 5 year Pioneer warranties are transferable - I've done this myself when buying a second hand Pioneer TV and have confirmation of the transfer from Pioneer.
 
The 5 year Pioneer warranties are transferable - I've done this myself when buying a second hand Pioneer TV and have confirmation of the transfer from Pioneer.

How very odd of them to do this especially as there not valid what going through all the messing about swapping paperwork around for something thats not transferrable :confused:.
 

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