Pioneer vsx lx52 sound problems

[jonseyi]

Hello all,
Has anyone had problems with the vsx lx52 giving no sound, Mine is only three weeks old, switched it on the other day and had no output at all audio and video but the display was working fine, nothing on the tuner either even though it is tuned in, it was taking the inputs but giving nothing out, i tried to get the home menu screen up on the tv but nothing, turnrd it on and off a few times then it came back to normal but it has happened a couple of times since, is there a firmware update for it or should i be contacting pioneer,

Thanks
Ian

 

[mjcairney]

Hello all,
Has anyone had problems with the vsx lx52 giving no sound, Mine is only three weeks old, switched it on the other day and had no output at all audio and video but the display was working fine, nothing on the tuner either even though it is tuned in, it was taking the inputs but giving nothing out, i tried to get the home menu screen up on the tv but nothing, turnrd it on and off a few times then it came back to normal but it has happened a couple of times since, is there a firmware update for it or should i be contacting pioneer,

Thanks
Ian

I'd say you should be contacting the dealer from whom you purchased and asking for a replacement unit.

Hope you get it sorted out quickly.

Cheers,

Martin.

 

[jonseyi]

Cheers,
Have been on to them and they are replacing it

 

[mjcairney]

Cheers,
Have been on to them and they are replacing it

That sounds like a result then.

Cheers,

Martin.