I purchased mine over the Internet from Germany (430). It arrived Tuesday with the box damaged and the unit out of position - dropped from a height I should think. Even so, the unit itself has no signs of damage and it seems to work OK. During setup, I have noticed some unexpected oddities. I live in Belgium and use a Sky Digibox (FTV) as well as the local cable. The first oddity is that, with the Digibox VCR Scart connected to AV2 and the widescreen TV connected to AV1, the picture received from the DVR is squashed sideways into a 4:3 screen display. (During initial setup, a 16:9 screen format was specified.) If I record from the Digibox onto the HDD, the playback is displayed as a correctly proportioned widescreen image in a 4:3 screen; in other words, black all around the picture. I called Pioneer UK about this and they told me it is normal and is due to Sky transmissions not being in the usual international format. (So how come my Sony TV displays the images correctly via the Digibox TV Scart?). Furthermore, widescreen signals received by the DVR on the Belgian cable and relayed to the TV via AV1, are displayed in full widescreen format. The second oddity is that I cannot download the EPG from Eurosport (410). Pioneer UK say this is because there has to be a co-ax connection from the Digibox as well as the Scart - impossible for me because my co-ax and the DVR are set up for the Belgian cable. There is no indication in the DVR User Guide that a co-ax connection is necessary. All in all, I am disappointed before I have even started to use the recording facilities of this unit but are other DVRs just as difficult? Has anyone else encountered similar problems?