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Pioneer DV737 - problems playing CD's

Discussion in 'Blu-ray & DVD Players & Recorders' started by BigAl, Apr 18, 2002.

  1. BigAl

    BigAl
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    I have a 3 month old Pioneer DV737 which I am very happy with apart from one persistent problem. When I put in CD's it often spends a long time scanning the disc before the tray opens as if to suggest the disc is faulty. If I persevere then after a few attempts it recognises the disc as a CD and then plays it without problems. It does this with brand new CD's so it isn't my discs that are damaged. I would suspect there is dust on the laser but it has no problems with DVD's.

    Has anyone else experienced this? Is it a fault? Is it broken? Is there anything I can do. I bought it at Sevenoaks and it is still under gaurantee so should I take it back?

    Cheers
    Al
     
  2. Jasonjo

    Jasonjo
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    Had my 737 for a year - never done this and plays CD's find...quick to detect and play...

    I would take it back to Sevenoaks - they are pretty good if you have a valid claim...

    JJ
     
  3. Reiner

    Reiner
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    If it's that new take it back. May try a cleaning disc first though.
     
  4. LV426

    LV426
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    Agree. My 737 has no problems with CDs, CDRs, CDRWs, etc.
     
  5. Rad

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    I have a 737 as well, I'm sure I remember it has 2 lasers and it sounds like the laser for CD's has dust on it or is out of line.

    If you have a VCD then try that and see if it is the same.

    Either way I'd take it back quick.

    Cheers,
    Richard.

    :cool:
     
  6. mseabroo

    mseabroo
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    Sounds like the second (CD) laser thats gone to me.
    I had a similar problem with my 626, which becaem progressively worse until it failed totaly.

    I'd get it check if I were you
     
  7. Reiner

    Reiner
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    I think they don't have two lasers, just two lenses: one to focus on the wider CD tracks and one to focus on the narrow DVD tracks. Thus maybe one lense is dirty only, causing the problem.
    Or they even use one lense and move it to focus differently, perhaps it has been dissaligned causing the problem.

    As mentioned before it's a new machine and under warranty, so take it back and let an expert check it out.
     
  8. BigAl

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    Thanks for all the advice. Will contact Sevenoaks to see what they say.

    Cheers
    Al
     
  9. Rad

    Rad
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    Here's what Pioneer say :

    Twin-Wave Laser Pick-up


    A high-precision Twin Laser Pick-up is used to read out signals from the disc. It features two laser diodes - one with a 650 nm wavelength for DVD, and the other with 780 nm for CD. Since the optimum wavelength is automatically selected and used for each format, data is read with the highest precision. Pioneer's unique mechanism also allows playback of CD-R and CD-RW discs*.


    Basically one is knackered, take it back matey.
     
  10. gizlaroc

    gizlaroc
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    get this sorted out before your warranty expires.
    i had the same problem and thought it was cheap cdrs i was using but then it started doing it with normal cds too.
    by the time i got round to ringing pioneer it was out of warranty.

    new laser £143 plus vat :(

    that is trade and fitting it yourself.

    I ended up using a friends insurance , he pays £9 month for anything with a plug on it to be insured, they picked up the player from him and replaced it with a new machine within 2 days.

    multiregion as well :)

    thought i would have to send it off to be multiregioned , but could live with that as it was still over £100 cheaper than buying the new laser.

    so get it sorted as soon as you can.

    good luck.
     

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