H
Huddy1982
Guest
I tok delivery of my 50" pioneer XDE yesterday afternoon and its awesome . I went to comet and did the "compare Pan and Pio" and chose the Pio.
After setting the plasma up on its stand I went to wipe it with the cloth provided and noticed a dead pixel.
I called my reseller and he asked me to contact the dealer. I called Pioneer and they say that within their disclaimer one faulty pixel does not warrant as need of a swap out. The customer relations guy at Pioneer did mention that I have 6 days customer rights and could ask for a swap out with the reseller if not happy.
Am I being picky??? i have just forked out £3500 and I dont want any dead pixels..... Different if after a few months one blows but not when its straight out of the box
What would other people do???
I will post a picture up this afternoon of the plasma and setup
Thanks
Rob
After setting the plasma up on its stand I went to wipe it with the cloth provided and noticed a dead pixel.
I called my reseller and he asked me to contact the dealer. I called Pioneer and they say that within their disclaimer one faulty pixel does not warrant as need of a swap out. The customer relations guy at Pioneer did mention that I have 6 days customer rights and could ask for a swap out with the reseller if not happy.
Am I being picky??? i have just forked out £3500 and I dont want any dead pixels..... Different if after a few months one blows but not when its straight out of the box
What would other people do???
I will post a picture up this afternoon of the plasma and setup
Thanks
Rob