Pioneer 435XDE HDMI Broken

[duncan_smith]

Help.....

I have owned my Pioneer 435XDE since April. Fantastic bit of kit. I have had it connected to my Pi 868AVI-s via HDMI for ages.

Last month moved the Media box to dust underneath and the HDMI connector no longer works. Taken to a service centre locally, they have diagnosed the Printed Circuit board has a hair line crack in. This is NOT covered under the warranty as it is classed as "User Abuse".

A bit worrying as the centre bit of the HDMI socket (that bit were the pins make contact) are part of the main circuit board.

£500 to fix.

Does anyone know if this has happened before? I am trying to convince Pioneer UK that this is a design fault with the box. This connection should not break from a little movement. Scart leads take oodles of punishment.

If anyone has a suggestion or a route that I can take please help

 

[kamaran]

Do you have household home contents insurance?

 

[duncan_smith]

Was thinking along those lines.

I suppose it is more the principle, that a £4000 TV had broken and I did not do anything out of the ordinary to break it.

 

[Drd]

Abuse with a feather duster,makes the mind boggle!It's somewhat annoying I'm sure,particularly as you will probably have an excess to pay if you use your household insurance.I'd keep at Pioneer.It has to be acceptable practice to move and clean your box