Pink strip at the top of the Programme Guide

Discussion in 'Satellite TV, Sky TV & FreeSat' started by Stingingwasp, Aug 23, 2006.

  1. Stingingwasp

    Stingingwasp
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    Hi,

    I have jagged pink strip running at the top of the SKY programme guide. Does anyone know what would cause this ?

    The strip is not visable when watching any channel, just when the EPG is displayed.

    Thanks in advance for any help.
     
  2. FRANTIC FRANC

    FRANTIC FRANC
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    The first thing to always try when you get odd things is to do the force update and see if it cures the fault.

    Cheers, Franc
     
  3. Stingingwasp

    Stingingwasp
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    Thanks,

    Is this the thing you do by pressing 401 ?
     
  4. davemurgatroyd2

    davemurgatroyd2
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    No - to do a forced software update/download:-

    Switch off at mains
    Wait 10 seconds or so
    Whilst holding in the "back up" button on the front of the dodgibox (NOT on the remote) switch the mains back on. - you may need two people or very long arms/
    Hold in the backup button until the lights start flashing on the front of the box.
    Sit back and wait can take 5 to 10 mins.
    It is finished when you can switch it back on with the remote
     
  5. Stingingwasp

    Stingingwasp
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    Thanks Guys,

    I'll try it tonight.
     
  6. FRANTIC FRANC

    FRANTIC FRANC
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    'Flashing' ?! You'll be waiting a while just wait untill the lights light up not flash :D

    If you are scarted you should get the message on the screen that the 'system is downloading software - do not disconnect blah blah!'

    Cheers, Franc
     
  7. Stingingwasp

    Stingingwasp
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    Thanks for that guys,

    I tried it last night and it worked fine, no more pink lines for me:clap:
     

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