You might have noticed recently that Sky has changed the way the PIN is changed; previously you went to the parental control, entered your existing pin and selected change pin. Sky has now removed this and replaced it with a completely insecure method. First you select interactive, then go to Sky Customer Services, then select pin reminder, it then asks you to enter the last 6 digits of your credit card or bank account number and then it will remind you of your pin. Can you imagine being reminded what your logon password is at work? It is a fundamental no no in security; you don't even tell the user whether the login or password was wrong as it helps hackers. Anyone who has anything to do with security knows you NEVER remind someone of their pin. IF they can provide SECURE information then you make them choose a new one. This way if they are not authorised the legitimate user will find out the next time they try to use the pin. Can you imagine using the pin to restrict content to a teenager, do Sky really think that a bank account number or credit card number are beyond their reach? If a customer cannot remember a pin then they should be forced to ring Sky, confirm ID with a password and then get their pin changed, the old system was more secure as you had to enter the existing pin. I suspect this change has been implemented to cut down the number of calls and let Sky sack a few more people. It is bad enough that there is only one pin for all services from ordering a movie to restricting PG. Now Sky makes the pin worthless but it gets worse. Not only does it make it ridiculously simple to find out the pin BUT it actually advertises it too. Yes its true, Sky has had run adverts telling people about how easy it is to get a pin reminder AND it has explained how to do it on the default channel after rebooting a Sky plus box. So what are your options, well you could hide all your bank statements in a safe and constantly have to be alert. A determined teenager might just intercept your bank statement and you would be no wiser. Of course one could say that the little angel would never do such a thing but in that case why do we need a pin in the first place. Perhaps you could unplug your Sky box from the phone line but then Sky would charge you double if you have Sky multiroom. We all have to remember pins for out debit cards, in my workplace there are 7 or eight different door codes I have to remember. Does Sky really think we can't manage a simple 4 digit pin? If you think this is as ridiculous as I do please call Sky and tell them or remove your sky box phone line cable and tell them that you will not put it back until they get serious about security. I have asked Sky if I can opt out of being able to get a pin reminder but they said they did not think so.