Phone cable?

[JonH]

Hi

I'm having a problem with my phone connection with Sky. I have two boxes - Sky + and 'normal' upstairs. I thought I had both connected to the phone line but I've been getting letters contrary to this! So I checked....

Sky+ - connected
Normal - no phone line connected

Odd. So I did some testing of the lines, taking everything back so it was just each box connected directly to the phone line... same problem.

So I took the cables out of both boxes and put the Sky+ box line to the normal box, and it worked. Great, obviously a faulty cable going to the normal box. So I tried a few spare cables and none worked, so I bought a brand new (phone) cable and that didn't work either.

So, my question is, does the phone line that comes out of the back of the sky box need to be a specific type of cable?

Cheers
Jon

 

[Nick_UK]

Make sure you get a cable designed for a phone, and not a PC modem, because some modem cables only have 2 wires connected.

 

[JonH]

Thanks for your reply Nick, but it's most definitely a phone cable. It's irritating the hell out of me...