Phillips 65PUS7956/12 issue

EesaXXIV

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Hi all

I bought this TV in November and have nothing but issues with it since. I normally only buy LG or Samsung but decided to buy this TV due to the ambilight.

Since having the TV it has frozen numerous times, lost audio or picture at times and continually keeps super zooming in on YouTube videos by itself.

I have contacted Phillips who were less than helpful and just told me to factory reset it which resolved the issue short term but it’s just so troublesome and slow to respond to anything.

I have attached a photo below which shows how much it’s zoomed and my only option seems to be that I factory reset it. It just happens on YouTube but there appears no options or reason why it’s zooming on there and only happens on this TV.

Anyone have any ideas?

Thanks
 

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