philips volume - mind of it's own



Bought a 32pf9641d tv yeasterday. got it home and set it up.
thing is when i'm watching it the volume starts playing up, it moves to either full volume or silent. ocationaly it flicks to the menu screen like it's got a mind of it's own.
I had it connected to a video sender at first when it started happening, disconnected that and just used the usb to listen to music, same thing happened.
so i moved it to another room just in case it was anything to do with interference, same again.

is there any thing i'm missing, have i got a poltergeist, please help

or is it back to the shop

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