Got this new model July 1st, noticed a horizontal strip of greenish yellow lit pixels on the top of screen....and called Philips: First tech says probably the Ebox FTR9965 problem with reception and exchanged a new one for me a couple of days later. Same problem. Second tech came... showed him Contrast setting at 60, and Brightness at 52 - voila the greenish-yellow lit pixels on top and ALL OVER THE PANEL. Lower the brightness to 48... and the screen is dark and none of the greenish-yellow pixels. SO...he says its the panel problem and exchanged a new panel for me a couple of days later. Same problem. Went to the showrooms and TV stores to look at the same Pixelplus models. ALL 32 inch and 42 inch Pixelplus Plasmas have the SAME PROBLEM. Contrast 60, Brightness 51-52... and setting factory settings "natural", "rich", "soft" shows the greenish-yellow lit horizontal strip at the top. Given that I am a Plasma noobie, I am sure this isn't normal - the techs even said that.... So now I am waiting for the Quality Assurance Manager to give me an official response. Please check this carefully before you buy, seems like a serious problem and I am stuck... what should I do if they say this is normal???