Someone did create a nice YouTube video where you can see the eARC and the Dolby Vision issue in action.
I know exactly how you're feeling. This 2021 Philips line up will give you enormous frustrations. But the worst thing is that the manufacturer does not give any answer or the feeling that the issues will be solved.I'm done with the TV now - just not worth the hassle for the money spent on it...
It looks great, but if the audio is this buggy its just pointless...spending this much on a TV and the manufacture just does not even acknowledge this thread or say anything, just tired of putting up with corporate BS like this...we shouldn't have to...
I hope so for everyones sake who have been patient with Philips. If an update does not come out by Dec 20th at latest, I just don't see it happening this year with xmas holidays coming up.@
I know exactly how your feeling. This 2021 Philips line up will give you enormous frustrations. But the worst thing is that the manufacturer does not give any answer or the feeling that the issues will be solved.
Mine only hope is the upcoming firmware (that actually was promised by a local Philips customer service two weeks ago). If that update does not fix the eARC issues then we can say that this TV will be doomed forever to have audio issues. It's already taken more then an half year.
Following myself up; it seems the ”losing eARC” issue causes the Q950T to be half identified on some toggles between Off to Auto mode, leading to the issues I encountered.Additional testing today seems to indicate that the 9506 does not really bypass/passthrough the sound unmodified. No matter how I tried the ATV4K wouldn't output any sound to the rear speakers of my soundbar, which it does without any issues whenever it's plugged directly to the bar.
Long things short. Today the customer support send me the info that all the problems will be solved with the next firmware update, but without an release date! So I hope the best and will test it as soon as it‚ release….
No it means that they didn't do a properly test BEFORE shipping this 2021 line up televisions. The audio eARC issues are there from the beginning and the same goes up for the Dolby Vision frame matching problem.It certainly explains why the firmware update takes longer, must be they are struggling to fix this.
Let’s hope they’ve got a two tiered development/integration-testing cycle, so we’re just one step behind. If this is really where things were supposed to be fixed, it’s a real setback.The new firmware 233.022 is available today. The changelog is still not available but I can tell you that the audio is still a mess! Especially when you use the bypass function. The DD5.1 bug is still there!! How could they NOT solve this issue??!!
The new firmware 233.022 is available today. The changelog is still not available but I can tell you that the audio is still a mess! Especially when you use the bypass function. The DD5.1 bug is still there!! How could they NOT solve this issue??!!
In my setup, I tried the eARC just moments ago with the new firmware, and tested via the Netflix app on the Philips itself and used the 'Test patterns' test, and it did go through all the channels and stuff and everything was spot on.I feel for you and I hope that your problems will be solved. However, I have quite a different story.
Summary: No problems at all!
Hardware:
Philips 65OLED806/12
Sonos Arc + 2 * One SL (back) + Sonos Sub
Apple TV 4K (2. generation)
Dolby Vision: All OK. No Stuttering. Perfect picture!
Dolby Atmos: All OK. All sound channels coming from the correct speakers. Used the same test-software as above video. Sonos app reports Dolby Atmos.
Using eARC, all the highest setting and the latest software. Also new HDMI 2.1 cables.
The result is stunning!
Agreed @Spaghettii my setup doesn’t suffer as the other folks above…I feel for you and I hope that your problems will be solved. However, I have quite a different story.
Summary: No problems at all!
Hardware:
Philips 65OLED806/12
Sonos Arc + 2 * One SL (back) + Sonos Sub
Apple TV 4K (2. generation)
Dolby Vision: All OK. No Stuttering. Perfect picture!
Dolby Atmos: All OK. All sound channels coming from the correct speakers. Used the same test-software as above video. Sonos app reports Dolby Atmos.
Using eARC, all the highest setting and the latest software. Also new HDMI 2.1 cables.
The result is stunning!