PHILIPS OLED+ 935 SERIES TV OWNERS & DISCUSSION THREAD

JonStatt

Well-known Member
I’ve got the 48” and it does look as if it is very slightly curved at the corners.

Thanks for confirming. These panels are thinner than they need to be. A bit thicker to make it easier to manufacture as well as handle safely would not upset anyone!
 

JonStatt

Well-known Member
Not sure if this is a fault, some weird interference due to a ground loop or a design thing but I notice if the TV is displaying mid to low shades of solid colour there are horizontal bands regularly spaced. It's not visible from seated but it looks odd to me. The settings menu shows it.

20210114_074243.jpg
 

imxrobbo

Standard Member
Not sure if this is a fault, some weird interference due to a ground loop or a design thing but I notice if the TV is displaying mid to low shades of solid colour there are horizontal bands regularly spaced. It's not visible from seated but it looks odd to me. The settings menu shows it.

View attachment 1440945

Try performing a manual screen clean.
 

badsoden

Active Member
Not sure if this is a fault, some weird interference due to a ground loop or a design thing but I notice if the TV is displaying mid to low shades of solid colour there are horizontal bands regularly spaced. It's not visible from seated but it looks odd to me. The settings menu shows it.

View attachment 1440945
I've had the same problems with horizontal lines. Most apparent in grey scales but sometimes in normal viewing. Running a manual clean did sort this out for a while but a week later and its back again. I'm not sure who should be my first point of contact, Richer Sounds or Philips but I think it needs reporting.
 

JonStatt

Well-known Member
I've had the same problems with horizontal lines. Most apparent in grey scales but sometimes in normal viewing. Running a manual clean did sort this out for a while but a week later and its back again. I'm not sure who should be my first point of contact, Richer Sounds or Philips but I think it needs reporting.

Ah so I am not alone. Weird issue. Just running another manual clean because I am not sure last nights ran correctly. I had no success message when I switched on the TV this morning. Do you think it's firmware or hardware?
 

badsoden

Active Member
Ah so I am not alone. Weird issue. Just running another manual clean because I am not sure last nights ran correctly. I had no success message when I switched on the TV this morning. Do you think it's firmware or hardware?
I'm not sure which it is. If I can find a number I'll give Philips a call to see if they can help but if we have run the manual clean I'm not sure what else can be done?
 

JonStatt

Well-known Member
I'm not sure which it is. If I can find a number I'll give Philips a call to see if they can help but if we have run the manual clean I'm not sure what else can be done?

Ran manual clean again. Now banding is removed from the top 20% of the screen and the bands are still on the rest but wider spaced! This is so strange. Running it a few more times will likely clear it I think
 

badsoden

Active Member
Ran manual clean again. Now banding is removed from the top 20% of the screen and the bands are still on the rest but wider spaced! This is so strange. Running it a few more times will likely clear it I think
I have a call raised with Philips. I need to provide them with some more info but I'll se where this takes me.
 

badsoden

Active Member
Thank you. Please do update the thread when you hear something.
Typical isn't it! They asked for a photo of the problem but when I turn the TV on this lunchtime it looks fine!! It must have auto cleaned while in standby overnight. They'll be back to I'll try taking some then.
 
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JonStatt

Well-known Member
Typical isn't it! They asked for a photo of the problem but when I turn the TV on this lunchtime it looks fine!! They'll be back to I'll try taking some then.

Mine are being more stubborn. Cleaning is moving and changing them but not eliminating them. I think this is a ground loop problem .I am going to power all connected devices off and disconnect the aerial. Then try a clean
 

Couldbeslimmer

Standard Member
Hi Can you tell me you tv firmware version, I updated mine to 009 and still have the drop out if I go to standby then back on.
I have the 48oled935/12
Also on 09, TV is 55" but that shouldn't make any difference, creation date Nov 24th. TV is always on standby when not watching and I've never had the issues that several others have had with sub drop out.
 

badsoden

Active Member
Mine are being more stubborn. Cleaning is moving and changing them but not eliminating them. I think this is a ground loop problem .I am going to power all connected devices off and disconnect the aerial. Then try a clean
I've had the horizontal lines since I got it in December. I was hoping it would sort itself out over time but they keep reappearing so I'm quite confident they will again.
 

Pip71

Novice Member
I have also seen these horizontal lines.They tend to appear when the TV has been on for a long time and then are gone when the TV has been off overnight.
 

badsoden

Active Member
I have also seen these horizontal lines.They tend to appear when the TV has been on for a long time and then are gone when the TV has been off overnight.
For me they can be there as soon as I switch on. It doesn't normally matter how long its been on for but I do think it depends if the screen clean has run overnight.
 

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