1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Philips customer care and new P+2

Discussion in 'Televisions' started by bazzae123, Feb 24, 2004.

  1. bazzae123

    bazzae123
    Standard Member

    Joined:
    Mar 10, 2002
    Messages:
    314
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Having recently emailed this link with a explination of my enquiry

    http://www.whatvideotv.com/cgi-bin/displaynews.php?id=5688

    to Philips customer care looking for some more information I recieved the following message :-

    Dear Mr XXX

    Thank you for your recent e-mail.

    In order to enable us to investigate your query we must request that
    you supply the model number of your equipment and any information you
    feel may be of assistance.

    We look forward to hearing from you shortly.


    Kind regards,

    Philips Customer Care


    It makes you wonder why you bother.

    Bazza:suicide:
     
  2. Cynthia 7

    Cynthia 7
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Bazzae,

    Thank you for the link. It was good new for me as I have been anxiously waiting for the latest Pixel Plus televisions. I am just hoping one of the CRTs is a 36" model.

    The email is laughable and has no relevance to your enquiry!
     
  3. bazzae123

    bazzae123
    Standard Member

    Joined:
    Mar 10, 2002
    Messages:
    314
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Heres the latest responce to my feedback from the first reply from Philips. I asked them to look at the link again

    Bazza


    Dear Mr. xxx

    Thank you for your recent e-mail.

    With regards to your query we can advise that Philips are unable to
    establish what type of TV you are enquiring about without a model
    number.

    Philips had opened the link but were unable to say which model of TV
    is displayed just by a picture.

    We trust that the information provided will be of assistance and
    should you require further advice please do not hesitate to contact us
    again quoting your customer reference number 50-25433316.

    Kind regards,

    Philips Customer Care
     

Share This Page

Loading...