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Philips 9986 Back from Firmware update Purple screen?

Discussion in 'Philips TVs Forum' started by LCD User, Oct 7, 2005.

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  1. LCD User

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    Hi,

    Just got my 9986 back from the firmware update and set it up using DVI connection to component cable. Sound through the coaxial is great, however even with prog scan on the DVD the picture I am getting is all redish/purple!
    Can anyone suggest the solution to this prob? I have checked the DVI cable on a projector and it works. Is this a problem with the LCD recieving the signal through the component connection from the DVD or are mt connections through the amp (which I've changed multiple times) the problem?

    Frustrated

    J
     
  2. jimsan

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    Sounds to me like you are missing some of the component colours.

    How have you connected the component lead to the TV? If it's th old type of cable it should be Red/Red, Blue/Yellow and Green/White.

    If this ain't the problem let us know.

    Jimmy
     
  3. LCD User

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    thanks for the fast reply Jim

    I tried pluging mt DVI to component (which is DVI socket to VGA and has a red, blue and green component cable) directly into the back of my Pio 575 to see if that might work. Red/Red Blue /Yellow and Green into White. I still have this weird reddish purple haze on the screen even in the pioneer inital screen when I turn on the dvd player. I'm sure it has something to do with the cabling. I'm running the switching through a denon 1906 AVR. There must be asolution to this. Firmware is now 2.5. I will disconnect the DVI and reconnect and see if that helps but anyt other advice would be greatly appreciated. I thought the firmware upgrade would have sorted all this out
     
  4. prycop

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    Dragging you off topic slightly - how long did the Philips upgrade take? What was the procedure? Thanks

     
  5. LCD User

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    contacted the supplier BE Direct. Sent to company in manchester area and back within 7 days. Still stuggling to get a picture on DVD using component through DVI socket though
     
  6. LCD User

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    I have taken the DVI convertor and VGA to component sockets out put them back in a hooked yp directly to the DVD player. Still have this purple/reddish colour on the DVI channel. I notice that when I switch to DVI channel on the PHillips LCD that its says "DV-I 576P" in the philips display. Do I need to change the pixel numbers. I've also noticed a line of white ---------- at the top of the screen in DV-I channel when the DVD Pioneer screen is up
    Mmmmm?????
     
  7. LCD User

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    Jusy as another update I have tried another Pio 575 through component to the Philips 9986 DV-I slot and it still has this reddish purple hue all across the screen. It's definately v 2.5 firmware. The sound and picture are threre. The DV-i adaptor and VGA to component cable have been tried on a projector and work okay. It must be the screen that is faulty through DV-I channel?
     
  8. LCD User

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    I have contacted BE direct as I believe the problem is with the DV- I socket.
    They will phone me on Monday and no doubt the 9986 will have to go back to A Novo. Possibly the DV-I board is not functioning properly and I will need to have the hardware replaced or a replacement screen?
    Any more suggestions welcome
     
  9. jimsan

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    Hi LCD!

    Sorry to hear you're still struggling. I remember this happening to somebody else a long time ago, but I can't remember how it got sorted......hmmm.

    On your DVI/VGA adapter cable, are the Red, White and Yellow plugs male or female? They are female on mine and therefore cannot be plugged directly into a DVD player. You need a standard Male/Male component cable into the DVD then this is plugged into the adapter.
    I'll have a bit of a dig back through my posts and see if I can remember how the other chap sorted his.

    I take it that the Pioneer is outputting component correctly...ie PAL and not NTSC. The 'DVI 576p' would indicate that it is....

    The white dashed line at the top can be removed by scrolling the picture up with the remote cursor up/down/left/right.

    Get back to you if I can find anything.

    Jimmy
     
  10. jimsan

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    WHOA THERE!

    Just noticed this. If you are connecting the cable from the TV to your DVD player and the cable has Red/Blue/Green connectors then this should be connected into the Red/Blue/Green outputs on the DVD player! Not the Red/Yellow/White outputs! These outputs should provide no sound at all so a phono cable also needs to be connected to the DVD player from the TV.

    Get back to me soon about this.

    Jimmy
     
  11. LCD User

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    Thanks again Jimsan,

    Have the 3 plugs green to green , blue to blue and red to red and using a coaxil through my amp and have picture and sound. It all looks great apart from the fact its all shrouded in the purple/reddish tint. TV through scart is fine and DVD using composite is fine. What the hell is wrong with DV-I . Hmmmm........
     
  12. LCD User

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    not sure if th3 3 plugs are female or male plugs from the DV-I convertor ?
    Even when run through the amp its the same purplish screen.....
     
  13. jimsan

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    It really does sound like the TV is faulty. Is there anything in the DVD players menu that you can change? There isn't much you can adjust on the TV to make a difference....

    Jimmy
     
  14. LCD User

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    I think your right and contacted BE Direct today. Reckon it might be the hardware in the DV-I area (SOCKET ) or something that is causing the problem. I have been through all the menus on the pioneer 575 DVD player, it's on progressive, it's not a colour settings issue after fiddling with those settings too. They are calling me on monday when the cust services people return. Looks like it will have to go back.

    I have tried the cabling out on a friends projector and have hooked up another Pio 575 DVD player just to test that the problem does not lie there and the cabling seemed fine and the other Pio just displayed the same purple tint on the screen

    Luckily it looks like I'm just weeks short of the 12 month warranty ending.
    Will keep you updated how I go on Monday with Be Direct and A Novo. If you or anyone has any other suggestions let me know.
     

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