Philips 7304 reviews/experiences

Reckoning

Standard Member
So you don't get a. Dolby vision. HDR10, HDR10+ box pop up in the bottom right corner when the TV finds the relevant hdr source??
Honestly I don't know yet, I'm yet to try mine. But I'm commenting on while all the other people are seeing poor colours in HDR.
 

DarKamui

Member
Thanks, I will give it a shot and let you know. I also tried the custom RGB found in this thread in the beginning and that dramatically made it better.

What is wrong with Philips? I mean is it that hard to actually calibrate one unit properly and then distribute it ? it seems that almost all the settings out of the box are totally random and don't make any sense whatsoever... I guess there is a reason I paid only 799 eu for this LOL which is the only reason I will probably keep it

Well no, i paid this TV 500 € and i find it to be areally good TV (only complain is about HDR, but it's only because i have to understand if what i'm doing is correct or not), better than my "old" Samsung KU6400 (bought 2, 2 defective)
About RGB, remember that every panel is different, so it's not so obvious that the color calibration of one TV is the same as yours (your picture could be not perfect if you copy them. You need calibrations system to change that parameters).

This is the case with most TVs these days that I've come across, basically turn all of their features off and it's a better picture! Incomprehensible that HDR/SDR is somehow not picked up by the TV itself and differentiated

Post-processing effects makes the picture worst in all cases, they should always be removed.
When the signal became HDR/Dolby Vision you get a notification

Honestly I don't know yet, I'm yet to try mine. But I'm commenting on while all the other people are seeing poor colours in HDR.

Yes, that's a problem i'm facing if i put the same SDR values, but in HDR (i have to dramatically boost color and activate post-processing effects to make it looks good).
Please, let me know if it's the same for you
 

v4rjo

Novice Member
What do you guys think? Is this TV worth atm? Any better options?

I got 70'' pus 7304 from blackfriday deal at 599eur, but still haven't received yet. Havent experienced ambilight before and i am excited about it. Hows the picture quality on this model? Theres almost no proper reviews about this model. Atleast i couldn't find any.
 

oakwood49

Well-known Member
What do you guys think? Is this TV worth atm? Any better options?

I got 70'' pus 7304 from blackfriday deal at 599eur, but still haven't received yet. Havent experienced ambilight before and i am excited about it. Hows the picture quality on this model? Theres almost no proper reviews about this model. Atleast i couldn't find any.

Very good thread on here mate. Links to reviews, current buyers thoughts etc
 

v4rjo

Novice Member
One question. Why some reviews say, that 7304 is only 50hz panel? Philips says its 4k/60hz.

Is there some variant with only 50hz?
 

vikstar100

Standard Member
Yes, no improvement at all (dolby vision is a little better, but HDR is colorless as before)

Hi Where can I download this latest firmware? my HDR is bad. I coming from a original firmware dated 18.09.19.

if anyone can get me a download link that would be great.

thanks
 

DarKamui

Member
Hi Where can I download this latest firmware? my HDR is bad. I coming from a original firmware dated 18.09.19.

if anyone can get me a download link that would be great.

thanks

You can update the TV from the main menu if it's connected to the internet.
If not, just go to philips website and register your product. From there you can download the latest firmware
 

vikstar100

Standard Member
You can update the TV from the main menu if it's connected to the internet.
If not, just go to philips website and register your product. From there you can download the latest firmware

Hi its not picking up any updates from the update online menu. On the philips websiteI have registered and it telling me it the same firmware from the 30 sept. TPM191E_R.001.002.173.004 (2019/12/02)

strange!!
 

vikstar100

Standard Member
That's strange, the updates are the same.
However it differs only for the speakers and the color of the bar, so settings should be the same i posted above :)

Thanks, I will try it over the weekend. If there is a link for the firmware I would appreciate it .
 

DarKamui

Member
Thanks, I will try it over the weekend. If there is a link for the firmware I would appreciate it .
"unfortunately" i can reach only the download page for my tv, the pus7304, don't know if it's the same file (but i wouldn't try).
You should visit your profile page in philips website, click on the TV you've registered and then go to support, where you can download the latest firmware
 

vikstar100

Standard Member
"unfortunately" i can reach only the download page for my tv, the pus7304, don't know if it's the same file (but i wouldn't try).
You should visit your profile page in philips website, click on the TV you've registered and then go to support, where you can download the latest firmware

Thanks the picture quality is much better with those settings. still weird that the new firmware is not showing on my profile. Hopefully is will show up soon.
 

kovi

Novice Member
Hi,
Just bought the 50' 7354 model. Image looks quite good and vibrant. Does anyone know how to get the information of the "info" button (to check the video definition and codec) ? It's not on the remote anymore now.
Thanks
 
Hi!
I have a question for those having the latest firmware. There is a strange flicker on my tv after I installed the last firmware. It looks like the flicker you have on old CRT monitors. It's most noticeable in white parts of the picture. It's not visible when there is HDR or Dolby Vision content.
Anyone having the same problem?
 

frtnrn

Standard Member
Hi again,

Color problem detail is NVM version 0.58. I checked my TV manufacturing at 08/2019 which has colors problems.NVM version should be updated to 0.60 which is latest version afterthat TVs problem is resolved.

You can check NVM version at service menu open tv channel and enter "062596" OK button.After that find development 2 file versions and check NVM version.if version is 0.58 or lower call philips customer service for color problems at some scenes to upgraded NVM file.Firmware upgrade file does not included this file and can not find from internet.
 

mcplata

Standard Member
Hello,
I connected my 7504 to the pc using different hdmi cables (high speed) and a nvidia 1080ti.
The problem is that the nvidia panel says is 1080p native, but let me use 4k modes (i suposse are upscaling).
The hardware says is using philips ftv but in drivers it says generic pnp monitor.

I have tried everything (related on tv- hdmi optimal- etc) reinstaling drivers (clean mode) but always says that tv is 1080p native in nvidia panel (but offer me 4k modes too).

using monitor asset manager software says the same:

Monitor
Model name............... Philips FTV
Manufacturer............. Philips
Plug and Play ID......... PHL04C3
Serial number............ n/a
Manufacture date......... 2019, ISO week 19
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. 1440 x 810 mm (65,0 in)
Power management......... Not supported
Extension blocs.......... 1 (CEA/CTA-EXT)
-------------------------
DDC/CI................... Not supported

Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2,20
Red chromaticity......... Rx 0,640 - Ry 0,330
Green chromaticity....... Gx 0,290 - Gy 0,600
Blue chromaticity........ Bx 0,150 - By 0,060
White point (default).... Wx 0,289 - Wy 0,299
Additional descriptors... None

Timing characteristics
Horizontal scan range.... 15-70kHz
Vertical scan range...... 48-62Hz
Video bandwidth.......... 600MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 1920x1080p at 60Hz (16:9)
Modeline............... "1920x1080" 148,500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Detailed timing #1....... 1920x1080p at 50Hz (16:9)
Modeline............... "1920x1080" 148,500 1920 2448 2492 2640 1080 1084 1089 1125 +hsync +vsync

Standard timings supported
640 x 480p at 60Hz - IBM VGA
800 x 600p at 60Hz - VESA
1024 x 768p at 60Hz - VESA
1680 x 1050p at 60Hz - VESA STD
1440 x 900p at 60Hz - VESA STD
1600 x 1200p at 60Hz - VESA STD
1400 x 1050p at 60Hz - VESA STD
1280 x 800p at 60Hz - VESA STD
1280 x 1024p at 60Hz - VESA STD
1280 x 960p at 60Hz - VESA STD

EIA/CEA/CTA-861 Information
Revision number.......... 3
IT underscan............. Supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Supported
YCbCr 4:2:2.............. Supported
Native formats........... 1

CE video identifiers (VICs) - timing/formats supported
Supported
Supported
Supported
Supported
Supported
1920 x 1080p at 60Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 24Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 25Hz - HDTV (16:9, 1:1)
1920 x 1080i at 60Hz - HDTV (16:9, 1:1)
1920 x 1080i at 50Hz - HDTV (16:9, 1:1)
1280 x 720p at 60Hz - HDTV (16:9, 1:1)
1280 x 720p at 50Hz - HDTV (16:9, 1:1)
720 x 576p at 50Hz - EDTV (16:9, 64:45)
720 x 480p at 60Hz - EDTV (16:9, 32:27)
720 x 576p at 50Hz - EDTV (4:3, 16:15)
720 x 480p at 60Hz - EDTV (4:3, 8:9)
720 x 576i at 50Hz - Doublescan (16:9, 64:45)
720 x 480i at 60Hz - Doublescan (16:9, 32:27)
720 x 576i at 50Hz - Doublescan (4:3, 16:15)
720 x 480i at 60Hz - Doublescan (4:3, 8:9)
640 x 480p at 60Hz - Default (4:3, 1:1)
1920 x 1080p at 100Hz - HDTV (16:9, 1:1)
1920 x 1080p at 120Hz - HDTV (16:9, 1:1)
1280 x 720p at 100Hz - HDTV (16:9, 1:1)
1280 x 720p at 120Hz - HDTV (16:9, 1:1)
NB: NTSC refresh rate = (Hz*1000)/1001

CE audio data (formats supported)
LPCM 2-channel, 16/20/24 bit depths at 32/44/48/88/96 kHz
AC-3 6-channel, 640k max. bit rate at 32/44/48 kHz
DTS 6-channel, 1536k max. bit rate at 32/44/48 kHz
DD+ 8-channel, 16-bit at 44/48 kHz
DTS-HD 6-channel, 16-bit at 32/44/48/88/96 kHz
DVD-A 8-channel, 16/20 bit depths at 48 kHz

CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No
Rear left/right center... No
Rear LFE................. No

CE vendor specific data (VSDB)
IEEE registration number. 0x000C03
CEC physical address..... 3.0.0.0
Supports AI (ACP, ISRC).. No
Supports 48bpp........... No
Supports 36bpp........... Yes
Supports 30bpp........... Yes
Supports YCbCr 4:4:4..... Yes
Supports dual-link DVI... No
Maximum TMDS clock....... 300MHz
Audio/video latency (p).. n/a
Audio/video latency (i).. n/a
HDMI video capabilities.. Yes
EDID screen size......... Correct aspect ratio, but approximate size
3D formats supported..... Not supported
Data payload............. 030C003000383C200860010203

CE vendor specific data (VSDB)
IEEE registration number. 0xC45DD8
CEC physical address..... 0.1.7.8
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... No
Supports 30bpp........... No
Supports YCbCr 4:4:4..... No
Supports dual-link DVI... No
Maximum TMDS clock....... 15MHz
Audio/video latency (p).. n/a
Audio/video latency (i).. n/a
HDMI video capabilities.. No
Data payload............. D85DC40178800302

CE video capability data
CE scan behavior......... Always overscanned
IT scan behavior......... Always underscanned
PT scan behavior......... Not supported
RGB quantization range... Selectable (via AVI YQ)
YCC quantization range... Not supported

YCbCr 4:2:0 capability map data
Data payload............. 0F03

CE colorimetry data
xvYCC601 support......... No
xvYCC709 support......... No
sYCC601 support.......... No
AdobeYCC601 support...... No
AdobeRGB support......... No
BT2020CYCC support....... No
BT2020YCC support........ Yes
BT2020RGB support........ Yes
Metadata profile flags... 0x00

HDR static metadata
SDR luminance............ Yes
HDR luminance............ No
SMPTE ST2084............. Yes
Hybrid log............... Yes
Data payload............. 060D01

CE vendor-specific video data
Data payload............. 0146D000444743983907A3

CE vendor-specific video data
Data payload............. 018B849001

CEA/CTA vendor-specific audio data
Data payload............. 1146D0007000

Report information
Date generated........... 08/12/2019
Software revision........ 2.91.0.1043
Data source.............. Real-time 0x0081
Operating system......... 10.0.18363.2

Raw data
00,FF,FF,FF,FF,FF,FF,00,41,0C,C3,04,01,01,01,01,13,1D,01,03,80,90,51,78,0A,E6,92,A3,54,4A,99,26,
0F,4A,4C,21,08,00,B3,00,95,00,A9,40,90,40,81,00,81,80,81,40,01,01,02,3A,80,18,71,38,2D,40,58,2C,
45,00,A0,2A,53,00,00,1E,02,3A,80,D0,72,38,2D,40,10,2C,45,80,A0,2A,53,00,00,1E,00,00,00,FC,00,50,
68,69,6C,69,70,73,20,46,54,56,0A,20,00,00,00,FD,00,30,3E,0F,46,3C,00,0A,20,20,20,20,20,20,01,A8,
02,03,75,F1,5B,61,60,5D,5F,5E,10,1F,20,22,21,05,14,04,13,12,03,11,02,16,07,15,06,01,40,3F,29,2F,
32,09,1F,07,15,07,50,3D,07,C0,57,06,01,5D,1F,01,67,04,03,83,01,00,00,6D,03,0C,00,30,00,38,3C,20,
08,60,01,02,03,68,D8,5D,C4,01,78,80,03,02,E2,00,49,E2,0F,03,E3,05,C0,00,E3,06,0D,01,EB,01,46,D0,
00,44,47,43,98,39,07,A3,E5,01,8B,84,90,01,E6,11,46,D0,00,70,00,00,00,00,00,00,00,00,00,00,00,AE


What can I do? some other philips user, can tell me if once connected to the pc, it offer 4k as native mode? also the tv apperars as generic pnp - philips ftv?

helps please!!
 

DarKamui

Member
Hi again,

Color problem detail is NVM version 0.58. I checked my TV manufacturing at 08/2019 which has colors problems.NVM version should be updated to 0.60 which is latest version afterthat TVs problem is resolved.

You can check NVM version at service menu open tv channel and enter "062596" OK button.After that find development 2 file versions and check NVM version.if version is 0.58 or lower call philips customer service for color problems at some scenes to upgraded NVM file.Firmware upgrade file does not included this file and can not find from internet.


Thank you!
Philips is still checking on the problem (almost a week now), i'm waiting for them to contact me. When they will, i'll tell them this so the problem (the only one i,m facing) will finally be solved!
However i can't access at the service menu (gone to tv channel and entered the code, but doesn't work).
There is a particular screen in wich i need to input that code?

Thank you again!

EDIT: never mind, i was able to do it pressing "OK" after the code. I have to shut down the TV because a warning pop up notified me that just entering in the service menu would end my warrantee (strange, becauese i always entered in the services menu of samsungs TV without invalidating it) and that i needed to shut off the tv to prevent this (i had to remove DC cable completely, because turning it off wouldn't stop the pop-up to appear)

Thanks the picture quality is much better with those settings. still weird that the new firmware is not showing on my profile. Hopefully is will show up soon.


I found it at the italian webpage, don't know if it's the same:

 
Last edited:

frtnrn

Standard Member
No you can enter service menu it's not end or change your warranty if you check only information details. Please do not change anything like editor menu. Could you please share under "development 2 file versions" informations.Thanks.

Thank you!
Philips is still checking on the problem (almost a week now), i'm waiting for them to contact me. When they will, i'll tell them this so the problem (the only one i,m facing) will finally be solved!
However i can't access at the service menu (gone to tv channel and entered the code, but doesn't work).
There is a particular screen in wich i need to input that code?

Thank you again!

EDIT: never mind, i was able to do it pressing "OK" after the code. I have to shut down the TV because a warning pop up notified me that just entering in the service menu would end my warrantee (strange, becauese i always entered in the services menu of samsungs TV without invalidating it) and that i needed to shut off the tv to prevent this (i had to remove DC cable completely, because turning it off wouldn't stop the pop-up to appear)




I found it at the italian webpage, don't know if it's the same:

 

DarKamui

Member
No you can enter service menu it's not end or change your warranty if you check only information details. Please do not change anything like editor menu. Could you please share under "development 2 file versions" informations.Thanks.

this would be like others TV i had in the past, are you sure it's the same for this philips?
I wouldn't like if they had put a counter on this TVs that counts if a user just enter the secret service menu...
 

frtnrn

Standard Member
I checked all menu there is no counter and also it's not needed for that also talk to philips service in turkey just a legal information for end users not change anything. Most of users in turkey we checked same menu and inform NVM version number to philips customer service to upgrade them.
 

Untouchablezz20

Novice Member
Hi!
I have a question for those having the latest firmware. There is a strange flicker on my tv after I installed the last firmware. It looks like the flicker you have on old CRT monitors. It's most noticeable in white parts of the picture. It's not visible when there is HDR or Dolby Vision content.
Anyone having the same problem?

I'm experiencing the same issue on my 43 inch model. Tried to downgrade the software but that's not possible. I checked NVM and it's 0.60. Hope they will fix this soon.

Anyone else having the same problem? Is there a solution?
 

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RealNumber 1

Active Member
Hi all. Has anyone had much success in getting the 58" (VA) 7304 picture looking good?
I'm coming from a 9 year old LG Plasma with THX and no matter what settings I've tried this TV doesn't seem to come close to that for picture quality when watching regular 1080p TV.
I've tried settings in this thread as well as some taken from the 7303 thread and nothing seems to look good most of the time. It's like you can't turn the backlight low enough or something so pure white is blinding or has blue tinges to it. greens (football grass etc look way to bright and unrealistic. Skins look to washed out, the list goes on...

The picture can look good for some things and I love the ambilight but I'm starting to think about sending it back and keeping the LG for now until I can afford to get an oled.

Any setting to try would be most welcome. Thanks :)
 

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