Go in to the Android settings and clear the cache and app storage, then power down the TV, iPlayer should then work again.
same problem, installed the new update but BBC iplay doesn't load just black screen.Thanks for all the info/ advice - just installed the update and unfortunately BBC Iplayer doesn't even load now (previously used to work but without sound via TV)...
Anyone else got the same issue and any advice on how to reinstall with a factory reset?
I am thinking about buying this TV. Do you recommend it? What is your experience with it?hi, just bought the tv, found no sound when using iPlayer, searched on Philips website found suggested to uninstall and reinstall it, but when i managed to remove the app, then I cannot install it again as no ipalyer app found on its app selection. help please? thanks
Yes, it's a good TV, I ignored the problem and bought a fire stick 4k, really enjoying it. Didn't watch TV before but now I watch everyday, it's great when watching a movie or documentary with amblight on.People still having issues with this TV? Considering the 65PUS8204/12 looks like a nice tv for £649!