Philips 55PUS6272/05 dark band across whole screen

Philsphiltv

Novice Member
We only had this tv about 18 months and although it's 3 years old now I'm finally fed up with the light grey band that runs right across the screen.

It's so annoying. I've upgraded the software and reset to factory settings but nothing is getting rid of that 2inch thick darkened area right across the screen.

I've attached a photo (even though it's a bit dark) to show exactly how grim this looks. Anyone know what's going on please?

Many thanks
 

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