Philips 50PUS7805 and PS5

Suki10

Standard Member
Hi all,

I have recently purchased a Philips 50PUS7805 however I'm not impressed with the picture quality. It looks perfectly fine in light scenes however in dark scenes it looks very pixelated and ruins the picture. When I showed pictures to Richer Sounds they said straight away it looks like a faulty model so they replaced it. However I still have the same issue on the replacement. My main source of entertainment is the PS5. I use that to play games and Netflix etc.

Just Cause 4 looked absolutely awful on it however apparently the game generally looks awful anyway. When I watch Netflix on the console it really struggles in the dark scenes. When watching Netflix directly through the TV it also struggles but not as much. I've now turned off HDR on the PS5 and it looks better, but not as good as the other TVs in the house. Ideally I want HDR to be turned on so I can get the most out of my TV/Console.

Can anyone recommend any TV settings to change? Or is this a PS5 HDR problem?

I have attached photos of my TV being used through the PS5 with HDR on.

Thanks!
 

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JelGo

Novice Member
I have the same issue watching sdr content. When setting the backlight contrast below 10 it is way better. Check also if your hdmi is set on maximum quality.
 

darthx

Novice Member
Hi all,

I have recently purchased a Philips 50PUS7805 however I'm not impressed with the picture quality. It looks perfectly fine in light scenes however in dark scenes it looks very pixelated and ruins the picture. When I showed pictures to Richer Sounds they said straight away it looks like a faulty model so they replaced it. However I still have the same issue on the replacement. My main source of entertainment is the PS5. I use that to play games and Netflix etc.

Just Cause 4 looked absolutely awful on it however apparently the game generally looks awful anyway. When I watch Netflix on the console it really struggles in the dark scenes. When watching Netflix directly through the TV it also struggles but not as much. I've now turned off HDR on the PS5 and it looks better, but not as good as the other TVs in the house. Ideally I want HDR to be turned on so I can get the most out of my TV/Console.

Can anyone recommend any TV settings to change? Or is this a PS5 HDR problem?

I have attached photos of my TV being used through the PS5 with HDR on.

Thanks!

This looks like mine 70pus7855, which I have returned within 14 day return window. Twice unfortunately.
Return it if you can. This is a faulty TV. Same problem exists in 85xx series, The One.
Maybe, just maybe only in VA panels 50, 58, 70...?
I would really like to know what Richer Sounds have to say about it, and have they contacted Philips already.
This is widespread problem in 78xx and 85xx series models 2020, philips forums are full of it.
Good luck!
 

Suki10

Standard Member
@darthx , the replacement model from Richer Sounds had the exact same issue so I complained straight to Philips. They got me to do a minor test on the TV and after waiting a month for Philips to come back to me, they said as a gesture of good will they will offer me an OLED model in exchange for my current model. My OLED replacement came last week and I'm loving it.
 

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