Hi guys. Have just found this forum. I posted the below in the other thread about the 32PF9986 recall,but thought it warranted a new thread as it is a new fault.Read on : I'm on my second 32PF9986 !! I bought the first from BE Direct 3 weeks ago.The same day I discovered this,by now,common fault,that the ambilight being turned on freezes the remote.You then have to use the controls on the TV itself to enter the menu and turn the lights off to restore the remote's use. Anyway,BE Direct sent me a replacement within 2 days,having had a few other sets with the same problem-this was before the Philips letter arriving. But this second set has a developed a new fault after having worked perfectly for 10 days: A blue line has appeared down the middle of the set where the picture divides if you select picture in picture or teletext on one side . This vertical blue line is now constantly visible in all modes. I am now waiting to hear from Philips. BE Direct have been great and have offered me a full refund,but the TV is brilliant,apart from these glitches. Must admit though i am a bit worried as to it's reliability,even when these faults are fixed. But I don't really want a refund as i haven't seem anything else out there to compare ! 'Tis a bugger !!