Mav1874
Established Member
Evening folks
I was wondering if anyone has had any problems with Peter Tyson on AV Receivers? I had been on to them about trading in my X3400 for the X3700 and ended up just getting a seemingly Manufacturer refurbed Denon X3700. Let the problems begin, the first one which came looking like new, proper box etc, but kept shutting off as soon as it was taken out of Eco Mode, it ran ok in Eco Mode but if you turned Eco Mode Off or turned it to Auto it would go into protection mode and shut down. So that needed returned, great service and the guys on the service team are very helpful. However the next one came with no accessories, no documents an in a box with Richer Sounds cardboard in it! It also still had the person who previously owned its details on the receiver and the receiver was still set up for his Heos and Wifi. So clearly it hadnt been Manufacturer Refurbed. I arranged yet another swap for today and have just taken delivery of a destroyed receiver. The packaging was awful, I wouldnt have sent a £10 speaker packaged like this. Needless to say having taken off the bubble wrap even through the plastic bag its in you can see the corners are displaced and the left corner is completely smashed. So here we are again. Clearly this wasnt a manufacturer refurb either, I'm not entirely sure why PT are allowing these to leave in such poor packaging.
Just wondering if anyone has had any issues with them, the refurb is a great deal but not if I cant actually get one which works. Problem is I sold my X3400 privately the day after the first one arrived. With everything set up to go through the Receiver its a nightmare!
I was wondering if anyone has had any problems with Peter Tyson on AV Receivers? I had been on to them about trading in my X3400 for the X3700 and ended up just getting a seemingly Manufacturer refurbed Denon X3700. Let the problems begin, the first one which came looking like new, proper box etc, but kept shutting off as soon as it was taken out of Eco Mode, it ran ok in Eco Mode but if you turned Eco Mode Off or turned it to Auto it would go into protection mode and shut down. So that needed returned, great service and the guys on the service team are very helpful. However the next one came with no accessories, no documents an in a box with Richer Sounds cardboard in it! It also still had the person who previously owned its details on the receiver and the receiver was still set up for his Heos and Wifi. So clearly it hadnt been Manufacturer Refurbed. I arranged yet another swap for today and have just taken delivery of a destroyed receiver. The packaging was awful, I wouldnt have sent a £10 speaker packaged like this. Needless to say having taken off the bubble wrap even through the plastic bag its in you can see the corners are displaced and the left corner is completely smashed. So here we are again. Clearly this wasnt a manufacturer refurb either, I'm not entirely sure why PT are allowing these to leave in such poor packaging.
Just wondering if anyone has had any issues with them, the refurb is a great deal but not if I cant actually get one which works. Problem is I sold my X3400 privately the day after the first one arrived. With everything set up to go through the Receiver its a nightmare!