Has anyone had any dealings with Orange Shops in getting a refund of a PAYG phone.
My dad brought one for my mum this week as a present , but she didn't like it , keypad was too small was one of the main problems.
Anyway they took the fund back to get a refund and they were told this wasn't possible.
Now my Dad hasn't signed anything, so are they allowed to do this ?, i am going to go to the store to see if they have signs up saying no refunds will be given.
Where do i stand?
My dad brought one for my mum this week as a present , but she didn't like it , keypad was too small was one of the main problems.
Anyway they took the fund back to get a refund and they were told this wasn't possible.
Now my Dad hasn't signed anything, so are they allowed to do this ?, i am going to go to the store to see if they have signs up saying no refunds will be given.
Where do i stand?