Pay-Pal Fraud!

Discussion in 'General Chat' started by Deadringers, Jan 7, 2012.

  1. Deadringers

    Deadringers
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    hey guys,

    Please let me know if I have done everything correctly here for my pay-pal account!

    So got an email saying I paid someone £546 quid...Great!

    Logged into pay-pal online on a different computer (incase of key loggers etc) using the official website and sure enough I have a payment for £546 gone and natwest online banking confirms this.

    so I went through the process on pay-pal's site to report the transaction.

    I also called natwest service team and got my card candled and a new one issued.

    Anything else I need to do?

    Pay-pal state in their email:
    So it could go either way?
    :(
    And does this all lay with pay-pal rather than natwest?


    Also any ideas how this could have happened...last time I used my account was over summer and it has always been at my PC or a trusted PC and so I cannot work out how this has happened :(

    Anyway password changed so we shall see what happens!

    Any comments / advice is welcome.
     
  2. danmc_82

    danmc_82
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    Same thing happened to me about 3 years ago. I did the same as you and halifax blocked my card. From what I remember it was Halifax that gave me my money back.
    Not sure if they reversed it but it took about 2 weeks to return.
     
  3. DVD-Man

    DVD-Man
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    Either someone knows your password or a virus or keylogger has picked it up. What is a trusted pc?
     
  4. kevandalice

    kevandalice
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    the name of the fraudster's account wasn't sally short by any chance?
    I had £550 sent from my account recently. Paypal refunded it a couple of days later
     
  5. Deadringers

    Deadringers
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    Trusted pc is a pc which I know or use a lot and could not have a virus on it very easily at all... I.e no dodgy sites visited!
     
  6. Deadringers

    Deadringers
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    No it wasn't mate, don't want to give away the details just yet as it is still getting sorted...

    Should I call the local police station? I want to report this however only got an email address and no address.
     
  7. MikeP1

    MikeP1
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    Only other thing I could think of is to report it to the police. Just in case there is some common theme in whats happened to you & potentially to others. I've no idea if PayPal or NatWest would def contact them.

    Hope you get your money back!
     
  8. Trollslayer

    Trollslayer
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    Call Action Fraud - they were set up to deal with this kind of thing and have an 0300 (freephone) number.
     
  9. SteveU30

    SteveU30
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    Pretty sure Paypal will refund you ASAP as they favour buyers rather than sellers in most cases (i.e. where the money came from). They'll just need a few 'working days' to investigate and make sure YOU are legit (no offence) and not money laundering etc...
     
  10. Deadringers

    Deadringers
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    Thanks for all the replies guys, currently on the mobile app so will leave thanks when I'm back home.
     
  11. accyuklad

    accyuklad
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    well if you cancelled card at bank then no money should even get took out but depends if it shows at your bank its already gone out
     
  12. wack

    wack
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    You'll get it back from PayPal ,the same thing happened to me a couple of months ago though it took about 2 weeks before it was back in my account
     
  13. Deadringers

    Deadringers
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    Had already gone out of my pay-pal account and bank account!

    at about 9:59 PM last night I received the email and by about 10:20/30 ish I had cancelled the card and contacted pay-pal.

    it went out of my account the minute i got the email!
     
  14. accyuklad

    accyuklad
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    so it still not refunded then

    paypal takes 5days to take money out of my account
     
    Last edited: Jan 8, 2012

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