Password lost on Qnap -2

Frosty11

Active Member
Only had my Qnap 109-II for a short time now and for some reason it doesn't reconise my password.

I've tried the default password, but that don't work either.

Seriously confused and annoyed. Any ideas?

I'm unable to logon at all now.
 
Last edited:

graystreet

Well-known Member
Check CAPS lock on your kbd isn't pressed. Failing that:

There's a reset button on the back of the device, pressing this and holding it for 5 secs should reset everything to default, assuming you haven't disabled the reset button in the admin config.
 

Frosty11

Active Member
Check CAPS lock on your kbd isn't pressed. Failing that:

There's a reset button on the back of the device, pressing this and holding it for 5 secs should reset everything to default, assuming you haven't disabled the reset button in the admin config.

Will this just reset the settings and not lose any data on the HDD??
 

Frosty11

Active Member
Not sure about that tbh. Might be worth taking the HDD out and then pressing the button :)


Took the chance with it in a all ok. Fixed the issue. TY
 

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