PannyPW6 problems

[V5-APS]

Got my PW6 today....unfortunately the left side speaker output does not work....i've tried different speakers/cables etc, but no good......where do i stand on consumer rights, with regard to refund/exchange??
Can i demand a refund ??
As well as the above, it also has a stuck pixel !!

Thanks

 

[Jasonjo]

Bad Luck!!!

Easy, if it is doesn't work due to a fault, you can demand a replacement model or a full refund.

As for the dead pixel, they normally won't exchange for 1 dead one....luckily though you have other issues

JJ

 

[V5-APS]

I see what you mean about luckily.....doesn't feel that way at the moment though.....oh well, may get the Pioneer 434HDE to help me get over this
In this instance, who has to pay for carriage/return costs??

 

[Jasonjo]

Dont' swap just because of this, the PW6 is a great screen...

IMHO only move to the 434 is you have compared it to the Panny die by side....I did the same and much preferred the Panny

The screen is at fault, they should pay all shipping...assuming you bought it from somewhere half decent...

JJ