1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

PannyPW6 problems

Discussion in 'Plasma TVs' started by V5-APS, Mar 14, 2004.

  1. V5-APS

    V5-APS
    Active Member

    Joined:
    May 7, 2001
    Messages:
    637
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    London
    Ratings:
    +10
    Got my PW6 today....unfortunately the left side speaker output does not work....i've tried different speakers/cables etc, but no good......where do i stand on consumer rights, with regard to refund/exchange??
    Can i demand a refund ??
    As well as the above, it also has a stuck pixel !!

    Thanks
     
  2. Jasonjo

    Jasonjo
    Well-known Member

    Joined:
    Dec 3, 2001
    Messages:
    2,648
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    86
    Location:
    UK
    Ratings:
    +112
    Bad Luck!!! :(

    Easy, if it is doesn't work due to a fault, you can demand a replacement model or a full refund.

    As for the dead pixel, they normally won't exchange for 1 dead one....luckily though you have other issues ;)

    JJ
     
  3. V5-APS

    V5-APS
    Active Member

    Joined:
    May 7, 2001
    Messages:
    637
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    London
    Ratings:
    +10
    I see what you mean about luckily.....doesn't feel that way at the moment though.....oh well, may get the Pioneer 434HDE to help me get over this :)
    In this instance, who has to pay for carriage/return costs??
     
  4. Jasonjo

    Jasonjo
    Well-known Member

    Joined:
    Dec 3, 2001
    Messages:
    2,648
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    86
    Location:
    UK
    Ratings:
    +112
    Dont' swap just because of this, the PW6 is a great screen...

    IMHO only move to the 434 is you have compared it to the Panny die by side....I did the same and much preferred the Panny :)

    The screen is at fault, they should pay all shipping...assuming you bought it from somewhere half decent...

    JJ
     

Share This Page

Loading...