panny lamp pops

Discussion in 'Projectors, Screens & Video Processors' started by bigrabbie, Aug 9, 2005.

  1. bigrabbie

    bigrabbie
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    got panny pt-ea 300 last april , haven't watch alot of films on it since it took a little while before i finally installed it,

    watching the footie tonite and the bulb pops, 35hrs on lamp life that shows you guys how often i use it,

    i read a while ago in these forums that panasonic were pretty good at replacing defective hardware or so,
    i don't think it is a defective unit i have ,there are no dead pixels, plenty of ventilation , filters are changed every 10 hrs (3 filters used), really no reason why the bulb popped/ blew.

    can anyone offer any advice what to do next.
    thanks

    bigrabbie :confused: :(
     
  2. DEANO-B

    DEANO-B
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  3. fraggle

    fraggle
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    Filter changed every 10 hours?!?!?!

    Is that what Panny recommend?

    The filter in my Sony needs cleaned every 100 hours.
     
  4. bigrabbie

    bigrabbie
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    Fraggle

    It says in the manual every 100 hrs but because of the price of filters £1.95 or so I replaced them every 10 hrs as I wasn't using the projector everyday,and I have dog so it makes sense to change them more frequently.

    I like to keep things in good condition and minimise the risk of overheating.
    didn't work in this case

    Anyway contacted panasonic today and spoke to a very nice person called Ian (these calls are being monitored it says on there telephone system..) he gave me a telephone number of a local repair centre and if they confirm that the life of the lamp was on 35 hrs that they would replace the lamp free of charge minus a fitting charge.

    I contacted the repair centre and gave them the info Ian gave me and I will take it into them over the next few days.

    Will post back when more is known

    cheers bigrabbie
     
  5. nigelbb

    nigelbb
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    That's a bit of a cheek charging for fitting.
     
  6. bigrabbie

    bigrabbie
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    dropped panny of at the service centre on friday,



    will know more this week
     

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