1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Panny Cut out Solved at Last

Discussion in 'Plasma TVs Forum' started by Alphatoner, Jan 21, 2005.

  1. Alphatoner

    Alphatoner
    Banned

    Joined:
    Sep 28, 2004
    Messages:
    654
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    28
    Location:
    Berkhamsted
    Ratings:
    +40
    For those regulars here, mine was one of many posts highlighting the problem of Panasonic plasmas going into forced stand by.

    Mine was not the first and i'm sure it wont be the last.

    I tried my selling dealer, they refered me to Panasonic
    I tried Barron McCabe they refered me to Panasonic

    I tried Panasonic customer care 20 TIMES during the first 3 weeks of jan.
    EVERY TIME i got a message telling me they were too busy to take my call and please call back later.

    Yesterday I lost my patience (how i lasted 2 months god alone knows)

    I spent 10 mins on the net found the name of the Managing Director, I then
    sent him a fax saying unless the director of Customer Service phoned me within 24 hours I would be taking legal action against them under the sale of goods act.

    90 mins later they called me :clap:

    Today 24hrs later my plasma is fixed :clap: :clap: :clap:

    Now i'm not suggesting this is the route for everyone, but it worked for me.
     
  2. markbigears

    markbigears
    Active Member

    Joined:
    Dec 30, 2003
    Messages:
    516
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    chalk, Kent
    Ratings:
    +18
    darn good news mate, really pleased you got it sorted, hopefully it will be fine from now on......did the engineer give you any info about the problem?
     
  3. sacd

    sacd
    Standard Member

    Joined:
    Feb 19, 2004
    Messages:
    295
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Cardiff
    Ratings:
    +2
    What panny do you have?
     
  4. dempsey

    dempsey
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    PW6 and PA20 suffers from this problem.
     

Share This Page

Loading...