Scooby2000
Distinguished Member
OK getting nowhere with Panasonic with this, I wont grumble on this thread, it doesnt help things, if you want to read the full rant take a look on the V20 owners thread.
All I want to know is what it is please, believe me bashing Panasonic is very tempting but I want to keep on topic and try and findout what this is and why it would apper seemingly from nowhere on my set after some 7-8 months. Opinions welcome but please no sarcastic comments about it being a fault or not. For me under my definition it is, so thats not up for debate.
Examples of any issues people my think is related or indeed if they believe this is the same issue please post any images or data, this thread could then be of use to other members.
Pics:
https://lh3.googleusercontent.com/_...AADE/K7ShHhD6FKs/s912/2011-04-03 01.02.54.jpg
https://lh3.googleusercontent.com/_...AAC4/rjNer7z3eDM/s912/2011-04-03 00.46.39.jpg
https://lh3.googleusercontent.com/_...AACw/nOr9XefO46U/s912/2011-04-03 00.45.08.jpg
https://lh5.googleusercontent.com/_...AAC8/l-aGo7RcWu0/s912/2011-04-03 01.02.22.jpg
https://lh6.googleusercontent.com/_...AAC0/19nlwqr3aYQ/s912/2011-04-03 00.51.28.jpg
If IFC is on the issue goes, IFC off it comes back. Contrast on some preset makes it appear at only one or two places up the contrast bar. Brightness can also effect it along with gamma changes. Some presets are worse than others. As well as on the PS3 XMB this shows on the sets option screens as a thin line running along the yellow bars(will take a pic tomorrow), this still remains when the XMB screen is clear of the issue.
I showed the above images to my local engineer and despite him not being able to recreate it he still felt the need to replace the main board. I'm sure this had some effect on how bad the issue is but cant be 100%
Will post some more pics tomorrow and maybe get some vids, though will only be from my Galaxys.
-------------------------------
Classic email from Panasonic.
"Dear Mr Bickmore,
Thank you for your e-mail enquiry.
Our engineers have been in discussion with Darling & Wood and I can confirm that they have found no fault with the product. The unit is operating within
specification.
In response to the image you are viewing, I would explain that the majority of the time, the IFC (Intelligent Frame Control) system works well to create a smoother picture from the original material.
However, some video scenes may confuse this system and cause the effect you have experienced. This problem would happen very infrequently
Should this occur, then the feature can be turned off. The set will then work in the conventional way, i.e. reproducing the original frame sequence without problems.
This effect of the IFC system is not a fault but a limitation of the complex IFC picture processing system. For this reason, there is the option to turn this feature OFF.
The IFC feature is highly recommended for 24p source material (Blu-ray sources) where it dramatically improves motion performance of panned scenes.
For other material, we recommend IFC be turned off to avoid the undesired effect that you had experienced.
We trust that the above information will be of assistance to you. However, of course, if you should have any further queries, please do not hesitate to contact me on 0844 844 3852 or email me using the following email address:
Kind regards
Panasonic customer communications
Tel: 0844 844 3852
Fax: 0844 844 4408 "
You can just feel the warmth they have for customers....oh and it wasn't an email enquiry I was expecting this guy to call me back as he said he would not send this junk.
All I want to know is what it is please, believe me bashing Panasonic is very tempting but I want to keep on topic and try and findout what this is and why it would apper seemingly from nowhere on my set after some 7-8 months. Opinions welcome but please no sarcastic comments about it being a fault or not. For me under my definition it is, so thats not up for debate.
Examples of any issues people my think is related or indeed if they believe this is the same issue please post any images or data, this thread could then be of use to other members.
Pics:
https://lh3.googleusercontent.com/_...AADE/K7ShHhD6FKs/s912/2011-04-03 01.02.54.jpg
https://lh3.googleusercontent.com/_...AAC4/rjNer7z3eDM/s912/2011-04-03 00.46.39.jpg
https://lh3.googleusercontent.com/_...AACw/nOr9XefO46U/s912/2011-04-03 00.45.08.jpg
https://lh5.googleusercontent.com/_...AAC8/l-aGo7RcWu0/s912/2011-04-03 01.02.22.jpg
https://lh6.googleusercontent.com/_...AAC0/19nlwqr3aYQ/s912/2011-04-03 00.51.28.jpg
If IFC is on the issue goes, IFC off it comes back. Contrast on some preset makes it appear at only one or two places up the contrast bar. Brightness can also effect it along with gamma changes. Some presets are worse than others. As well as on the PS3 XMB this shows on the sets option screens as a thin line running along the yellow bars(will take a pic tomorrow), this still remains when the XMB screen is clear of the issue.
I showed the above images to my local engineer and despite him not being able to recreate it he still felt the need to replace the main board. I'm sure this had some effect on how bad the issue is but cant be 100%
Will post some more pics tomorrow and maybe get some vids, though will only be from my Galaxys.
-------------------------------
Classic email from Panasonic.
"Dear Mr Bickmore,
Thank you for your e-mail enquiry.
Our engineers have been in discussion with Darling & Wood and I can confirm that they have found no fault with the product. The unit is operating within
specification.
In response to the image you are viewing, I would explain that the majority of the time, the IFC (Intelligent Frame Control) system works well to create a smoother picture from the original material.
However, some video scenes may confuse this system and cause the effect you have experienced. This problem would happen very infrequently
Should this occur, then the feature can be turned off. The set will then work in the conventional way, i.e. reproducing the original frame sequence without problems.
This effect of the IFC system is not a fault but a limitation of the complex IFC picture processing system. For this reason, there is the option to turn this feature OFF.
The IFC feature is highly recommended for 24p source material (Blu-ray sources) where it dramatically improves motion performance of panned scenes.
For other material, we recommend IFC be turned off to avoid the undesired effect that you had experienced.
We trust that the above information will be of assistance to you. However, of course, if you should have any further queries, please do not hesitate to contact me on 0844 844 3852 or email me using the following email address:
Kind regards
Panasonic customer communications
Tel: 0844 844 3852
Fax: 0844 844 4408 "
You can just feel the warmth they have for customers....oh and it wasn't an email enquiry I was expecting this guy to call me back as he said he would not send this junk.
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