Panasonic ub820 sound issue

radarbell

Standard Member
Hi,

I was playing ant man uhd on my Panasonic ub820 and in certain parts of the movie the sound will just cut out for a few seconds. This only seems to happen when dolby atoms is switched on. I’ve tested with just the tv internal speakers (lg cx) and my Sony soundbar with Dolby atoms switched on and when I turn it off when using the tv speakers or the soundbar speakers the problem doesn’t happen. I have also tested this on my ps5 which doesn’t have dolby atoms and the sound is fine.
I was playing ant man uhd on my Panasonic ub820 and in certain parts of the movie the sound will just cut out for a few seconds. This only seems to happen when dolby atoms is switched on. I’ve tested with just the tv internal speakers (lg cx) and my Sony soundbar with Dolby atoms switched on and when I turn it off when using the tv speakers or the soundbar speakers the problem doesn’t happen. I have also tested this on my ps5 which doesn’t have dolby atoms and the sound is fine.

Is anyone having the same issue with this player? And any ideas what’s causing this?

Thanks!
 

MartinPalfy

Standard Member
ive recently purchased this player and im too having sound dropping out but only while on Netflix app it drops for literally a second and will do this randomly whether it be on Atmos or just 5.1.
 

radarbell

Standard Member
ive recently purchased this player and im too having sound dropping out but only while on Netflix app it drops for literally a second and will do this randomly whether it be on Atmos or just 5.1.
Sorry to hear this, I actually send mine back and got a Sony x800m2 and it works perfectly.
 

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