Answered Panasonic TX-50EX700B - 4K 60Hz for Movies - AMD 260X Graphics Card

DannyUK

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Has anyone else had issues connecting a PC to this TV?
Mine connects ok but I can only get a 30Hz refresh rate which means playing movies at the TVs full resolution is choppy.
It is really annoying as the picture displays well with clarity but it’s not smooth at all and eventually it completely freezes...

“This is my Graphics Card-

https://www.amazon.co.uk/Sapphire-Express-260X-Graphics-GDDR5/dp/B00GI2EZ7I/ref=sr_1_1?ie=UTF8&qid=1528226670&sr=8-1&keywords=Sapphire+Radeon+R7+260X



This is my TV

Panasonic TX-50EX700B 50”

https://www.amazon.co.uk/Panasonic-TX-50EX700B-50-Inch-Widescreen-Freeview/dp/B06X1J276C/ref=sr_1_3?ie=UTF8&qid=1528226607&sr=8-3&keywords=panasonic+4k



I’m having difficulties getting my PC to produce a 4K resolution beyond 30Hz and I’m unable to get it any higher than that.



I’ve tried using a HDMI 2.0 cable and that still won’t increase beyond the capabilities of a HDMI 1.4 cable.



I also have a DP to HDMI cable and still I can’t get beyond 30Hz refresh rate.



I want to watch UHD/4K movies smoothly on my TV via my PC.

This isn’t a setup involving gaming.



Currently they play but at odd times, often not even action packed scenes, it seems really jittery and not smooth at all until eventually it freezes and then jumps ahead and the issue repeats.



I’ve tried disabling ULPS and increasing file caching.



Does anyone know how I can fix this issue?



I don’t get this issue when my resolution is lower and not playing UHD content.

Only at 1080p do I get 60Hz as my refresh rate. Anything inbetween can’t go beyond 30Hz.



My O.S. is Windows 7 Ultimate x64 and I’ve tried various drivers for the card, various settings on and off.

I don’t think the TV is at fault, although I’ve tried various settings on the TV also.



It’s driving me mad.



Any help would be appreciated.



Here’s some print screens...



<a href="https://ibb.co/mruG2o"><img src="https://preview.ibb.co/d8wUNo/14.png" alt="14" border="0"></a>

<a href="https://ibb.co/fC1PoT"><img src="https://preview.ibb.co/hkcx8T/9.png" alt="9" border="0"></a>

<a href="https://ibb.co/iAxKNo"><img src="https://preview.ibb.co/c0a62o/12.png" alt="12" border="0"></a>

<a href="https://ibb.co/dxYtho"><img src="https://preview.ibb.co/kenx8T/16.png" alt="16" border="0"></a>

<a href="https://ibb.co/k6Z5v8"><img src="https://preview.ibb.co/de2EoT/4.png" alt="4" border="0"></a>



When trying to adjust 30Hz to 60Hz

<a href="https://ibb.co/dCuS8T"><img src="https://preview.ibb.co/jbzuoT/5.png" alt="5" border="0"></a>



What can I do or try?



Any help at all would be great as this is causing me many headaches...



These are the cables I have...



https://www.amazon.co.uk/DisplayPort-Syncwire-High-Speed-Transmission-Converter-Black/dp/B077GV8T9M/ref=sr_1_15?ie=UTF8&qid=1528227919&sr=8-15&keywords=dp+to+hdmi



https://www.amazon.co.uk/Laptone-Speed-Cable-Gaming-ethernet-Black/dp/B018M58IUS/ref=sr_1_20?s=electronics&ie=UTF8&qid=1528227958&sr=1-20&keywords=hdmi+4k



Thanks for any help.



I could try another OS such as Windows 8.1 or 10 but ideally this issue can be fixed within Windows 7?”[/SIZE]


I have also asked the question here with emphasis on the Graphics Card should anyone here be able to help with that?

AMD 260X at 4K 60Hz for Movies - Panasonic TX-5... | Community
 
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Hey there, I've been looking around and from what i can tell the 260x has hdmi 1.4 which is 4k @ 30hz and 1080@60 which means using a hdmi 2.0 wouldn't work. I believe using a dp to hdmi adapter would still mean your capped with hdmi's limitations, but DP 1.2 I believe supports 4k at 60hz so i believe that should have worked. I couldn't use the link to the cable you posted so can't check it out, maybe it's the problem?
 
Hey there, I've been looking around and from what i can tell the 260x has hdmi 1.4 which is 4k @ 30hz and 1080@60 which means using a hdmi 2.0 wouldn't work. I believe using a dp to hdmi adapter would still mean your capped with hdmi's limitations, but DP 1.2 I believe supports 4k at 60hz so i believe that should have worked. I couldn't use the link to the cable you posted so can't check it out, maybe it's the problem?


Hi redLoop324,


Thanks for your response, this has been driving me mad as I’ve OJ recently purchased a 4K TV.

I’ve never had this issue before on all the HD TVs I’ve used, but it seemed upon first connecting it all up, the Graphics Card was first limiting the resolution to 1080p on my 4K TV. Obviously this was a previous standard to automatically recognise HD capable TVs as such and automatically configure such a max resolution...


After installing a newer AMD driver I got passed that issue but the limitation was then 30Hz and I thought that was down to the 1.4 HDMI cable...


I maybe asking a bit much of this card, but I’m sure if some crappy boxes on the market being sold to handle 4K Blu-ray movies can do it “at a cost”, this Card sure can handle them with some SW meddling and the right cables etc.
FYI I do plan to buy one of those boxes at some point. But I do want this to work via my PC...


I’ve done windows updates for Net framework as after some research I found out that maybe causing some issues.

It did help applications like Kodi-Plex etc but did nothing to help with this issue...


I thought that maybe the issue that my HDMI port on the Graphics Card that it maybe HDMI 1.4 but wasn’t sure tbh which was why I tried both cables then I’d have more options. Both will no doubt come in handy to have...


Looking through the User manual and Sapphires website I could only see the resolutions displayed and not the potential refresh rates nor the HDMI standard.


Resolution

4096x2160 Pixel DisplayPort Resolution

2560x1600 Pixel Dual Link DVI Resolution

4096x3112 HDMI Resolution”


R7 260X 2G D5 OC Version-SAPPHIRE Technology


Just to confirm...

Do you think the lower refresh rate will be the reason that when playing movies that are over 1080p, they would stutter and have difficulties playing?

I’m thinking it is, as it’s the only thing I can notice as being an issue?


This issue doesn’t happen if I play a 1080p source even on a 4K resolution, it looks fine and plays well. It only doesn’t look smooth and eventually fails on UHD/4K content making it unwatchable for the most part...




Sorry this is my first time using this forum.


Here’s some info on the DP to HDMI cable...


DisplayPort to HDMI Cable (2M)- Syncwire High-Speed Audio and Video Transmission 4K Display Port to HDMI 2.0 Converter for HDTV, Monitor, Projector, Desktop, AMD, NVIDIA, HP Elitebook, ThinkPad, etc - 6.5ft Black


DisplayPort 4K *2K Video & Authentic Audio


  • 4K Ultra HD 2160p (3840 × 2160) at 30 hz - 60
My refresh rate is obviously limited to the bottom end at 30Hz, I don’t know if this is a Software or Hardware Limitation or if it can’t be overcome with any additional SW such as Overclocking or any third party SW?

  • 2K Quad HD 1440p (2560 × 1440) at 30 hz -120 hz
  • 2K Full HD 1080p (1920 × 1080) at 30hz -240hz
  • 1K HD 720p (1280*720) at 30hz -240hz
  • 3D
  • Seamless audio pass-through for uncompressed digital channels (7.1, 5.1 or 2 channels).

Universal Compatibility
  • The Displayport Connector is compatible with all devices with a DisplayPort;
  • The HDMI Connector is compatible with all devices with a HDMI Port;

Device which possesses the DP interface:
  • Dell Inspiron 14z oder, Lenovo Thinkpad T410 / T500 / W520 etc
  • PC graphics cards (Geforce GTX 960 / 1080 / 1060 / 780, Radeon R9 290, etc )
  • The HDMI Port supports HDMI 2.0, up to18Gbps


There are mixed reviews

4.4 out of 5 - 34 Reviews.

Some saying it’s great and a really good cable while a handful of others describing the limitations I have...

I feel the mixed reviews maybe down to Software/Graphics Card FW restrictions, rather than the cable itself or my Graphics Cards HW for that matter.


If there’s a setting I could change or Software I could add I’d give it a try, but I seemed to have exhausted everything?

It will no doubt be something very obvious it usually is...

I don’t really want to leave Windows 7 but it could also be that Windows 7 lacks support for 4K resolutions. I prefer a work around if possible as I know it’s SW limitations one way or another...


I think what’s happening is the Graphics Card is limiting it’s refresh rate capabilities and it states the refresh rate isn’t compatible with the display, which I know it is.
Either this is driver related or OS related, having an impact upon the Graphics Card functionality with 4K Displays.



18.5.1 (display driver 24.20.11016.4) is the driver I currently have installed.
The installation states this is the recommended driver for my PC.

Yet on Sapphires website it recommends...

Radeon Software Adrenalin Edition 18.3.1 Driver Version 17.50.27.01 (Windows Driver Store Version 23.20.15027.1004)

I’ve tried both, I have the same issue and I don’t know if I’d just tweak some settings in a certain way it will work or if I could introduce additional third party SW which would help with this issue?
 
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I can see why this problem would be sending you mad. I've got some questions. Are you watching 4k blu rays on your hdd or disc? And have you tried watching a 4k60 fps video on your tvs yotube app and from YouTube on your pc, im curious if that works.

As for the drivers, if you go into the display settings you could have a look at what resolution and refresh rate you're running at and should be able to change it, might not be defaulting to 4k60.
 
Normally on my HDD although I do have an external Samsung Blu-ray drive I sometimes use.

Yes 4K content from YouTube works fine on the TV and doesn’t have any issue such as my PC is facing whatsoever...

I suppose I could try another DP to HDMI cable?

I’ve tried exactly that and gone into the display settings and it is defaulting to the correct resolution now but the wrong refresh rate.
I attempt to change it via the Graphics Card SW settings and it states the settings won’t work on the display...
I then try it via windows entering display settings, advanced settings, then changing the refresh rate there and the max option there is also 30Hz.

It’s as though somewhere the SW is suggesting 30Hz is the max refresh rate when the display can handle it. It maybe the Graphics Card or the software which which can’t understand that the display can handle it, or it’s the cable.

The only place I’ve not gone into is the Bios.
Could there be any settings there?

The PC boots in 1080p 60Hz from the bios then after the Windows logo enters the full resolution.


I’ve also now tried using the same setup on Windows 10, it’s a lot more suited the setup with HDR support and it appears a lot better in 4K than Windows 7 in my opinion.
It also plays video better and the issue doesn’t happen as often but it is still an issue with UHD content stopping, then jumping a head intermittently every so often...
 
I'd try another cable, looking at it again in the description it says:
Syncwire DisplayPort to HDMI Cables support 3D and resolution up to 4k *2k (including 3840x2160 @30hz.
This seems at odds with what you copied and pasted about it earlier (and what it states elsewere in its description page).
It's possible that the cable is a passive one given that it's not mentioned anywhere that it is active, i think trying an active one would be a good idea.
This toms hardware post makes me think it's the cable, given the similarities.

Display Port 1.2 for 4k on tv with hdmi 2.0 - [Solved] - Displays
 
I'd try another cable, looking at it again in the description it says:
Syncwire DisplayPort to HDMI Cables support 3D and resolution up to 4k *2k (including 3840x2160 @30hz.
This seems at odds with what you copied and pasted about it earlier (and what it states elsewere in its description page).
It's possible that the cable is a passive one given that it's not mentioned anywhere that it is active, i think trying an active one would be a good idea.
This toms hardware post makes me think it's the cable, given the similarities.

Display Port 1.2 for 4k on tv with hdmi 2.0 - [Solved] - Displays

Yes I think you’re right looking back, it does state different ratings in the description on refresh rates and it seems odd the listing has so many positive reviews given the fact 4K resolutions are restricted to 30Hz...?

Surely it would cause many people problems, as there’s not much point in having a 4K resolution that’s restricted to a 30Hz refresh rate. It’s pretty much useless on the 4K content many will be wanting a 4K resolution for in the first instance.

I’m returning it and I have bought this...

Plugable Active DisplayPort to HDMI 2.0 Adapter (Supports displays up to 4K / UHD / 3840x2160@60Hz)
At my time of purchase it should be £35 but it’s at £16.95
Quite expensive for what it is but saves a lot of trouble if it does the job.
I certainly wouldn’t pay full price for it.
People without DP having this issue, there’s similar USB 3.0 to DP which state they do the same job.
Yet there’s many that don’t state the refresh rates and will probably be a solution for many looking to connect a laptop to these 4K TVs without VGA support or if their laptop HDMI port is knackered.


It should be arriving tomorrow, so I’ll confirm this works for me or not.

There’s so many duds on the market being missold I’d advise anyone experiencing similar problems be vigilant on the source when purchasing the correct cable. Unless they just want a basic cable to use as a monitor for basic tasks and not actually to watch UHD content as these cables restricted to 30Hz refresh rates are pretty much useless for it and I’m surprised mine can even watch some 1080p content so well on a 4K resolution...
 
Hope the cable works this time, interested to see if it fixes the problem.
 
Hope the cable works this time, interested to see if it fixes the problem.

The cable arrived today.
It didn’t initially go into 60Hz when plugging it in.
I used the Windows setting method.

Right Click > Display Settings > Advanced Settings > Monitor Tab > and on the refresh rate list, I had the option to select 60Hz and it worked no problem.

The image definitely looks a lot cleaner and it had less “fuzz” about it although you’d have to be close really to notice it tbh and use the two settings to notice the difference on a still monitor.

I tried The Matrix in UHD and during the process under 30Hz it didn’t handle the White scenes - Where Neo is first loaded into the Matrix training simulation - at all, it frozen completely and the blacks and whites it seemed to have issues with the most.
So I tried that scene and it worked no problem whatsoever and it looked great how I wanted to view it as I heard many great reviews about that film in particular in UHD and it’s one of my favourites.

I’ll confirm the issue has completely gone when I watch a full UHD Movie beginning to end, that there’s definitely no stuttering, stopping and then jumping ahead etc but for now, it definitely has 60Hz and is looking good.

Thanks for the help :-D

On another note - Which maybe a part of a very similar issue others may face - I also recently installed a Logitech Z906 Stereo Speakers 3D 5.1 Dolby Surround Sound, 1000 W
It works great with the setup and as a TV Surround System and doesn’t look out of place at all.

Well every now and again I OJ notice when using this system, there could be a flux in the power and the panel on the front which confirms all the speakers and connected correctly, would light up when this happened and then go off and that also effected the image from time to time...
This in my mind was a plug not in the socket correctly...
So I double checked the plugs and after that I’ve not had the issue. I didn’t notice a plug wasn’t in correctly tbh I just applied pressure to them all and the issue has disappeared (Y)
 
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Glad you got it sorted and it only turned out to be a cable issue and not something more expensive or harder to replace. It's a good catch on the other problem too.
 
Yes I was thinking of getting a new Graphics Card in the near future.
But then when I checked out some of the specs of many 4K devices on the market I knew that this card should be able to handle it, as it’s mainly SW/FW restrictions, cable standards and dodgy sellers of certain cables, of which would be ideal if it’s the only way you can connect your PC to a TV screen and your in that situation, via the only ports you have on offer, but not for the highest quality you’d expect over such a connection or that many of these cables are being missold to support...

The worst yet would have to be a HDMI to Component cable I tried/was missold. No such cable works, yet they’re still being sold now even on Amazon...

To be precise it was this one...
DIGIFLEX HDMI Male to 5 RCA RGB Audio Video AV Component Cable

It appears people are still finding new ways to mislead people into buying these cables...
 
I’m beginning to wish I left this TV where it was as 4K and PC support seems to be a real pain in the ass atm.

If I stream content over the network, the TV doesn’t support enough video and audio standards for that to always be appropriate.
Panasonic have needlessly limited that side of what would be “SMART”.
Plus I can’t crop black bars or alter aspect ratio via that streaming.

The video to PC side of things being at 60Hz is fine now and the cable has sorted that out (y)

I still have the problem of choppy playback only with UHD content via VLC. Some may work via CyberLink PowerDVD I’ll have to see, although it seemed to be a pain to alter various settings and some footage looked really crap through it, that would otherwise look just fine on VLC only it would keep on screwing up now and again when watching it...
 
I’m beginning to wish I left this TV where it was as 4K and PC support seems to be a real pain in the ass atm.

If I stream content over the network, the TV doesn’t support enough video and audio standards for that to always be appropriate.
Panasonic have needlessly limited that side of what would be “SMART”.
Plus I can’t crop black bars or alter aspect ratio via that streaming.

The video to PC side of things being at 60Hz is fine now and the cable has sorted that out (y)

I still have the problem of choppy playback only with UHD content via VLC. Some may work via CyberLink PowerDVD I’ll have to see, although it seemed to be a pain to alter various settings and some footage looked really crap through it, that would otherwise look just fine on VLC only it would keep on screwing up now and again when watching it...
The streaming issue could be bandwidth limitation rather than an issue with your TV.
You could try using SPMC as your media player, I find it plays a lot more file formats than VLC, also I don't usually recommend codec packs, but if you try CCCP, your PC should play most formats with Windows native media player.
 
The streaming issue could be bandwidth limitation rather than an issue with your TV.
You could try using SPMC as your media player, I find it plays a lot more file formats than VLC, also I don't usually recommend codec packs, but if you try CCCP, your PC should play most formats with Windows native media player.

When streaming the ones that will play, do so fine.
I have no issue with network limitations.
My PC is directly connect to a
Linksys WRT1900ACS Dual Band AC1900 Gigabit Smart Wi-Fi Router
With a Cat 6 Cable

My TV atm is connected via WIFI but as my PC has two Ethernet ports, I could share an Internet connection across them both and connect my TV via my PCs Ethernet port. That’s what I plan to do in any case...

I just attempted this streaming now as an alternative method and if the TV supported more content and could more easily be altered once being streamed, it would be ok and I’d use it.
The problem is certain audio files are unsupported and then some video files are also unsupported by the TV itself receiving the content and a message appears.
There’s also very limited alterations you can make to the content once it is being streamed from the TVs end.
You can’t alter the aspect ratio and maybe it would be possible to alter the aspect ratio before sending the stream to the TV or find better SW to do the steaming that allows that.

In any case, I’d prefer to use the PC directly through the TV for the most part as that defeats many limitations of the “SMART GRID” which seeks moreso to snoop via various technological infrastructure, linking all a persons devices/digital fingerprints together, rather than provide us end users who are paying for the privilege for our privacy to be raped, with a better user interface and functionality, which is what things “SMART” actually should be about as they’re being sold as.

Maybe I’m stuck in my ways and just a paranoid crank I’m sure many would say, but in any case I’d prefer to direct audio by SPDIF to my surround sound and use HDMI for video display.

The problem seems to be on searching VLC, in default it uses the CPU to draw the video moreso than GPU.
There’s people who say turn certain things off and it works and others say turn the same settings you’ve turned off back on and so on.
I’ve tried various ones and I think I’ve cracked it and then it decides to cockup once again.

Is SMPC an add on to Kodi or is there also a standalone player?

I’ve seen that people say they’re surprised that on Windows 10 4K content plays well via WMP.
I tried it and it was terrible although it did play and it was choppy all the way and crashed if I attempted to drag the movie forward.
Maybe if I install those codecs it would be smoother?

I’ll give it ago and see.

I’m also going to see if there’s any other drivers for my SATA Controllers I guess anything’s worth a try. I tend to “leave it if it works” tbh when it comes to drivers. In my experience being completely upto date isn’t always the best idea and things can become unstable.

I’ll be back to update.
 
When streaming the ones that will play, do so fine.
I have no issue with network limitations.
My PC is directly connect to a
Linksys WRT1900ACS Dual Band AC1900 Gigabit Smart Wi-Fi Router
With a Cat 6 Cable

My TV atm is connected via WIFI but as my PC has two Ethernet ports, I could share an Internet connection across them both and connect my TV via my PCs Ethernet port. That’s what I plan to do in any case...

I just attempted this streaming now as an alternative method and if the TV supported more content and could more easily be altered once being streamed, it would be ok and I’d use it.
The problem is certain audio files are unsupported and then some video files are also unsupported by the TV itself receiving the content and a message appears.
There’s also very limited alterations you can make to the content once it is being streamed from the TVs end.
You can’t alter the aspect ratio and maybe it would be possible to alter the aspect ratio before sending the stream to the TV or find better SW to do the steaming that allows that.

In any case, I’d prefer to use the PC directly through the TV for the most part as that defeats many limitations of the “SMART GRID” which seeks moreso to snoop via various technological infrastructure, linking all a persons devices/digital fingerprints together, rather than provide us end users who are paying for the privilege for our privacy to be raped, with a better user interface and functionality, which is what things “SMART” actually should be about as they’re being sold as.

Maybe I’m stuck in my ways and just a paranoid crank I’m sure many would say, but in any case I’d prefer to direct audio by SPDIF to my surround sound and use HDMI for video display.

The problem seems to be on searching VLC, in default it uses the CPU to draw the video moreso than GPU.
There’s people who say turn certain things off and it works and others say turn the same settings you’ve turned off back on and so on.
I’ve tried various ones and I think I’ve cracked it and then it decides to cockup once again.

Is SMPC an add on to Kodi or is there also a standalone player?

I’ve seen that people say they’re surprised that on Windows 10 4K content plays well via WMP.
I tried it and it was terrible although it did play and it was choppy all the way and crashed if I attempted to drag the movie forward.
Maybe if I install those codecs it would be smoother?

I’ll give it ago and see.

I’m also going to see if there’s any other drivers for my SATA Controllers I guess anything’s worth a try. I tend to “leave it if it works” tbh when it comes to drivers. In my experience being completely upto date isn’t always the best idea and things can become unstable.

I’ll be back to update.
I've had many files that won't play using VLC, that have played fine using SPMC (a standalone fork of KODI).
Although SPMC was originally developed for Android & is no longer being updated, I still use the windows version as I haven't found a media player with the same level of file support.
The Codec pack that I've suggested should improve playback for the majority of file types, it comes with its own media player, but will also improve playback using native windows apps.
I had similar issues with streaming so ran one lan cable from the router to an unmanaged network switch under my AV cabinet & from the switch to each AV component (TV etc).
Also bear in mind that your TV probably only has a 10/100 ethernet port so even hard wired could struggle to play back high bitrate files.
 
I've had many files that won't play using VLC, that have played fine using SPMC (a standalone fork of KODI).
Although SPMC was originally developed for Android & is no longer being updated, I still use the windows version as I haven't found a media player with the same level of file support.
The Codec pack that I've suggested should improve playback for the majority of file types, it comes with its own media player, but will also improve playback using native windows apps.
I had similar issues with streaming so ran one lan cable from the router to an unmanaged network switch under my AV cabinet & from the switch to each AV component (TV etc).
Also bear in mind that your TV probably only has a 10/100 ethernet port so even hard wired could struggle to play back high bitrate files.

Hi sorry for the slow response.

I can update anyhow, today I watched Portugal vs Spain via BBC Sport app in 4K and the issue isn’t there just as it isn’t with 4K content via YouTube app.
My main problem ain’t streaming anyhow it’s PC to TV issues and also I’ve recently noticed an issue with the Sky Box.
It freezes and shows an issue on the Surround Sound, as a diagram on the front of the display which verifies a signal to all speakers, lights up when the picture freezes and the sound does the same - it freezes at the same time as the picture.

When this was happening to the Sky Box I assumed the Box was on its way out as it is old and due to be replaced, this was first noticed on the old TV and thought it’s probably worth getting a new TV before replacing it of it is the Sky Box...
This maybe an unrelated issue to the PC but I’m unsure as it seems to do something very similar when the content freezes playing via the PC and recently the Sky Box has started doing the same thing again!

My PC has also started doing the issue now on some 1080p content.
I’m thinking it could be a power issue sometimes and other times it maybe down to the HDD the content is being played from...

In any case I’ve bought a Samsung EVO SSD, which is the same SSD I have my OS on. I’m going to attempted using the new SSD to play UHD content off via the PC, then when I’m done archive it on another HDD as deadweight until I may want to watch it again.

I’ll update if that works and I’m also going to check all the power cables are properly in place and that the door on the PC case isn’t causing any to intermittently disconnect etc.
I’ve bought new SATA III cables for my HDD to eliminate those also.

Thanks I didn’t think of that and assumed new technologies would have 1Gb network support but I tested it and it is 100Mb. What a pain in the ass it would be a much better setup as I could have had a direct setup, an Ethernet connection from what I’m stream from to the TV...
I guess that will be possible when I have a GPU with HDMI 2.0 support.

I’ll test that app you mentioned but I’m going to wait until this SSD arrives tomorrow!
 
If your PC will play a file then the issue is probably your TVs lack of file Codec support, I have a Sony android TV & quite a few files won't play (via USB mainly) unless I use a third party app (usually SPMC).
With Panasonic you don't have the option to sideload apps.
You could look at using Handbrake to convert your files to a different format.
 

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