I've been reading the threads about the extended warranties not turning up from Panasonic.
Our 42PZ70 went "phut" 3 days after the year warranty ran out. I remember receiving something from Panasonic in the post and putting it somewhere safe (hah!), but now we can't find it. The problem was caused by a software update screwing up the D unit and causing the set to fail. Having argued with Panasonic about the loss of the certificate and having found out that they have no record of our registration, they kindly agreed to repair the TV.
The TV arrived back 3 days ago. I mounted it back on the wall and while my son was watching it, the thing went splat again. This time, 10 flashes, which means the power supply has gone.
I rang the people that did the repair and they said, "Well it's failed on something completely different this time. It's also out of warranty, so you'll either have to pay or get Panasonic to agree to the repair. The Power unit will be about £300 to repair.
I'm now totally fed up with the TV and Panasonic. Anyone got any words of advice in this situation?
Repair it and then get a Domestic and General extended warranty, or buuy a new set?
Answers on a postcard
Thanks
Lucavigg
Our 42PZ70 went "phut" 3 days after the year warranty ran out. I remember receiving something from Panasonic in the post and putting it somewhere safe (hah!), but now we can't find it. The problem was caused by a software update screwing up the D unit and causing the set to fail. Having argued with Panasonic about the loss of the certificate and having found out that they have no record of our registration, they kindly agreed to repair the TV.
The TV arrived back 3 days ago. I mounted it back on the wall and while my son was watching it, the thing went splat again. This time, 10 flashes, which means the power supply has gone.
I rang the people that did the repair and they said, "Well it's failed on something completely different this time. It's also out of warranty, so you'll either have to pay or get Panasonic to agree to the repair. The Power unit will be about £300 to repair.
I'm now totally fed up with the TV and Panasonic. Anyone got any words of advice in this situation?
Repair it and then get a Domestic and General extended warranty, or buuy a new set?
Answers on a postcard
Thanks
Lucavigg