Panasonic TH-42PW6B dead pixels

Discussion in 'Panasonic TVs Forum' started by hogwash, Apr 15, 2004.

  1. hogwash

    hogwash
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    what is the score with panasonic over dead pixels please guys? I have just bought one of these are I have a dead pixel about 15 cm in from the left and 8cm from the top, the surrounding pixels are dull so it actually looks like a 2mm square dead patch on the screen , very very very annoying
     
  2. cybersoga

    cybersoga
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    I'd get in contact with the supplier, if it was sold to a corporation to show power point presentations I doubt they would care, but I wouldn't put up with it.
     
  3. V5-APS

    V5-APS
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    May i ask where you bought this from ??
    Panasonic policy is up to five dead pixels is 'within spec'. apparently!!
    Also, is it stuck on a colour or dead ??

    Thanks
     
  4. hogwash

    hogwash
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    from av-sales, i have no problem with them, they have been nothing short of superb. i am just not happy having spent 2,500 on a tv i am faced with a permanently purple/dark blue pixel arouna third of the way across and 1/4 of the way down the screen. i know it is within tolerance of panasonic but frankly it is not within mine, no matter how hard i try , so far i can't help but see it

    what to do?
     
  5. Jasonjo

    Jasonjo
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    Talk to them!!!!! :censored:
     
  6. PhillipStanton

    PhillipStanton
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    If talking nicely to them doesn't work then you can always threaten a return under the Distance Selling Regulations (if they apply to you).
     
  7. hogwash

    hogwash
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    update:

    av-sales were superb, panasonic agreed a swap out and now i have a 100" pixl perfect panel... very happy indeed.
    good service and excellent after sales support all round. can't recommend them enough.....
     
  8. Jasonjo

    Jasonjo
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    Told you! :smashin:
     
  9. AV Geeza

    AV Geeza
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    hogwash
    WOW!!:eek: I didn't know that Panny made screens that big!:D :D :laugh:
     
  10. hogwash

    hogwash
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    tired teddy, inches... percentages ,, pah!
     

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