Panasonic STB TU-CT30 Freezing problems

[Maintaller]

My STB freezes when I turn on. Tried pulling the plug out and restarting but no effect. It will not even turn off, I have to pull out the plug again. Any ideas please.

 

[Gavtech]

The Model number is required before anyone can possibly help.

 

[Maintaller]

Thx Gavtech. The Model is a TU-CT30. It's just stuck on a channel and won't even turn off unless I unhook the input wire.

 

[Gavtech]

Thx Gavtech. The Model is a TU-CT30. It's just stuck on a channel and won't even turn off unless I unhook the input wire.

Is this a box that has up to now been working normally? ... or one that you have recently dug out to get going again?

If the latter, then it will probably not work at all in the current broadcasting status without a software update.

For that you will have to contact Panasonic customer services.... if the box has any method of taking an update other than via over-the-air.
I don't think there have been any OTA updates since 2009.

 

[Maintaller]

Thx for the reply Gavtech. It was working okay until last night. Maybe it's time to get a new TV with integrated Freeview. Just wished it had lasted till after Christmas.

 

[Rodders53]

http://www.ebay.co.uk/itm/TECHNIKA-...reeview_RL&hash=item3f0f110224#ht_1985wt_1199
could tide you over for a time?

It's a highly regarded box here - possibly only returned/refurbed due to to some old dodgy software that has been upgraded now.

 

[Maintaller]

Thx Rodders, I'll use my Satellite for the time being.

 

[Maintaller]

Hi, as in a previous post my STB is frozen. Apparently there is a way to reset the machine. Anyone know how to do this.

Thx

 

[Tight Git]

Do you mean apart from removing the mains for a short while?

 

[Gavtech]

I don't know if it applies to this machine, but a common method would be pressing and holding the power button for up to 20 seconds.

However, I suggest you try and start the machine without an aerial connected.

If this allows the machine to start enough for you to get into menus , then make the unit rescan without an aerial to clear out all channel placeholders - which may account for why the unit is hanging.

If you are able to do that, then it would be better to manually tune in stations - if the unit has such facilities - as an automatic scan may pick up too many transmitters which may be what is causing this whole issue.


( I have brought all posts on this issue into this thread)

 

[Rodders53]

The manual can be downloaded from Panasonic http://www.panasonic.co.uk/html/en_GB/Support/Downloads/220239/index.html

http://www.digitaluk.co.uk/retailer.../all_regions/new_split_nit_list_-_17_november lists the box as affected by the 'split nit' issue if the firmware is below 0.46. An OTA update would have had to have been missed for it not to be 0.46 though.

This little box has no buttons on it at all afaik.

 

[Maintaller]

Thx for the replies, I'll try the without aeriel. The Instruction download is in German, not too easy to understand.

 

[Rodders53]

The Instruction download is in German, not too easy to understand.

You picked the wrong manual to download - the other one is in English.