Some of you may recall a thread I put here a few weeks ago about my Panasonic TX15LT2 15" LCD, whereby the picture turned negative and was pretty unwatchable. Well, having thought it might be something simple, I e-mailed Panasonic who kindly wrote back saying that, as the TV was out of warranty (18 months old) I'd have to pay to ship it back to them for a repair at my cost. Fortunately, I bought the set from John Lewis who, as you may be aware, offer a five year guarantee on televisions and plasmas. The set will be back next week, after a three week absence, having had a completely new panel fitted. I found out what JL are being charged by Panny for this repair - almost £800!!!!!! Without the JL guarantee, I'd be paying that myself. I suppose the story has two morals:- 1) It still pays to buy from reputable retailers who offer value for money. A saving of a few hundred quid from an e-tailer would look like the world's worst economy right now. 2) LCDs and Plasmas are new technology and things go wrong - but is this acceptable?. It would be inconceivable in any other consumer product for terminal faults to occur within two years of ownership, whether it be the problem I've had, dead pixels, ghosting or whatever. Imagine buying a car whose gearbox failed after a year! If you're looking at laying out £5,000 on large plasma, you really should think about the cost of this machine over it's useful life. Does £1,000 per annum sound like good value???? Early adopters beware! I also think that it's pretty slack of Panasonic not to support such a critical failing in such an expensive (£1,500 when I bought it) piece of kit.