steve sph
Distinguished Member
The only time I've experienced anything similar to yourself was when I watched Bosch series five about a fortnight ago in HDR - nothing major, but every 10 minutes or so the odd judder would appear but that was it, and you were left wondering if it had actually happened at all.I have had the 55fz802 since June and until now have had no issues. The picture quality is absolutely amazing.
However, this week, whilst watching Suits on the TV's Amazon Prime app, I am getting lots of stutter. Happening numerous times through each episode. Thought it was a bad broadband connection at first, but has been doing it for the last week now!
It's not motion judder, which has been mentioned before on this forum. It's definitely a stutter. A previous poster described it well as 'A sudden discontinuity in motion, generally perceived as either a skipped or a repeated frame due to a breakdown in the motion processing in the TV'.
Has there been a firmware update recently, as I can't understand why this stuttering has just started? First 3 seasons of Suits did not see a single stutter, now in season 4 it happens every couple of minutes!
If I can't find a solution, TV will have to go back as it's unbearable!
BTW, I have all motion processing turned off (IFC black frame etc.)
But it bothered me enough to don my anorak and get a bit anal, (no, this isn't a veiled reference to dogging before anyone messages in disgust and/or excitement), so I watched the same episode via the Prime app on my Panasonic UB820 and lo and behold it did precisely the same.
So clearly this suggests the fault doesn't lie with the 802's inbuilt Prime app but rather with the TV itself.
My download speed is 100 and something so that's not a factor either.
It's weird, because on all the other Prime and Netflix HDR output shows no signs of judder.
Or if it does I'm too blind to notice and a trip to Specsavers may be overdue.
And in over 12 months of happy watching that is my one and only quibble.
In the grand scheme of things I reckon I can live with that.