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Panasonic DP-UB820EB, DP-UB420EB and DP-UB320EB Owners Thread

Pyongyang

Active Member
Yeah I noticed this last night. It will play video just fine. Anything with DTS THD, Atmos yadda yadda yadda it will play the video but no audio, or in the odd case, simply not play anything at all.

I found that a little disappointing, but at least have an Nvidia Shield as backup and my Synology NAS to play those off of.

Have to say though, initial impressions of the player are that it is genuinely magnificent. I'm so glad I spent the extra money on an 820. Watched a bit of Apocalypse Now 4K Final Cut last night (I got the 6 disc set recently) and my word, it is glorious. The audio alone never mind the picture quality, is outstanding. With the HCX in use the picture looked stunning. I loved all the nerdy data too that you can bring up.

Probably the major plus point for me though is how it handles 24P content. Not a single frame of judder, jitter, stutter or other nonsense was witnessed. My telly and the player worked in tandem like a beautiful symphony. It was very erotic. :laugh:

One last thing. I did try a couple of Region A discs too last night. I didn't even need to use the top menu trick, they just played. I found that odd. I'm going to try a few more and see how it goes. Hopefully I won't run in to major problems.

Overall though I'm absolutely delighted with the UB820. A lot of thanks is owed to the reviews and remarks I read across this forum over the past few weeks. I was going to just get something else, but in the end am very pleased I took a punt on a more expensive option, it's certainly been worth it so far.
 

Pyongyang

Active Member
It would be handy to know which discs do work. There’s only one region A disc that I’d like to watch here in the UK, Extreme Job, a Korean film. It’s available on Amazon Video in the US, but not the UK. If I knew that the Top Menu trick would work I’d take a chance and buy it, but at getting in for £40 by the time that delivery charges have been added, it’s just too expensive a gamble.

Clem
Could start up a spreadsheet somewhere and add to it? A community collaboration of sorts.

I happened to stumble across this one recently:

 

marko905

Active Member
I have had this player for a week & I am pleased with it however I have started noticing little white dots during disc playback. I did read earlier in the thread someone else had a similar problem.
 

494930

Distinguished Member
The above issue only appears on 4k HDR blu rays. SDR blu ray & Netflix HDR are not affected
Sounds like your on the limit of what your HDMI cable can handle.
 

doug56hl

Distinguished Member
Sounds like your on the limit of what your HDMI cable can handle.
Agreed, little white dots are a sure sign you need a better cable. Although you could try dropping the bit depth on the UB820 HDMI settings. If 4:4:4, change to 4:2:2. If 12 bit, change to 10 bit. For 24p UHDs the lowest demands on the cable are 4:2:2 @10 bit. Highest demands 4:4:4 @12 bit.

A better cable should be able to handle all of these without issues. My amazon basics cables are fine with these and at the most demanding 4:4:4 @12 bit 50/60Hz
 
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marko905

Active Member
Thanks for the reply. My ub700 had no issues with HDR blu ray. I ordered an 8k hdmi lead for £18 which has good reviews.
 

marko905

Active Member
I did try changing the settings to 4.22 but it didn't fix the dot problem. Anyway i ordered an 8k hdmi lead for £18 from amazon with good reviews & the latest specs so hopefully that will fix the issue. My CX802 is an older HDR tv but i should be able to watch HDR without white dots. Thanks for you're help guys.
 

cezarL

Member
One last thing. I did try a couple of Region A discs too last night. I didn't even need to use the top menu trick, they just played. I found that odd. I'm going to try a few more and see how it goes. Hopefully I won't run in to major problems.
If you mean 4k discs... that's to be expected. These aren't region-locked, only HD discs.
 

Smiffy 2

Well-known Member
Sounds like your on the limit of what your HDMI cable can handle.
Picked my new UB820 up on Tuesday. Generally very happy with it, but have noticed a really odd effect during playback of certain disks that I didn't experience with my previous Sony X700.
I expect there's a proper technical term for it, but it's like a "watery silhouette" effect on some moving images. Most noticeable during playback of Hacksaw Ridge when a squad of soldiers are marching from left to right across the screen.
Have ordered a better HDMI cable which should arrive today, I'll swap out and see if it's still the same.
But it's the same cable I used with my previous player, and had 100% with that..... :( :( :(
 
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marko905

Active Member
Good luck with you're new hdmi cable I hope it sorts the problem for you. My problem listed above didn't happen with my ub700 using my same old hdmi lead.
 

Smiffy 2

Well-known Member
Good luck with you're new hdmi cable I hope it sorts the problem for you. My problem listed above didn't happen with my ub700 using my same old hdmi lead.
My problem is that I have recently upgraded both my receiver and my player, so it's tricky trying to pinpoint exactly where the issues are coming from......
I'll try the HDMI cable swap 1st, as that's the easiest, if that doesn't work I'll plug the X700 in again and see if I'm getting the same issues showing through that.
I never did play Hacksaw Ridge through the old player and receiver though, so a straight comparison is impossible..... :facepalm: :facepalm: :facepalm:
 

Pyongyang

Active Member
If you mean 4k discs... that's to be expected. These aren't region-locked, only HD discs.
Nope. I played my Region A disc of Stunt Squad and also Patlabor Ultimate Collection. Both say Region A on them. 4K are all region free iirc?

Also someone above mentioned Amazon Basics cables. I had an issue with HDR not working correctly. It would get the flag for some things but not others.

I was using an earlier model of Amazon Basics cable, which incidentally was also rated at 18gbps. I ordered new cables a couple of weeks back, Amazon Basics again. The design is slightly different so I assume these must be the latest revision. Plugged them in and they worked perfectly.

One other thing I did before buying the new cables was to switch my Yamaha soundbar to 4:4:4 mode 1 and that got me working again. But as I said, some of my cables had to be replaced with new ones. The biggest tell was playing HDR content on my Shield. The telly picked up the HDR flag in Plex etc but apps like Prime and Netflix gave me 4K but not HDR. Most recent issue was with the football streams on Prime. I got UHD streams but no HDR flag. Slipped in new cables and voila, moist, buxom HDR goodness smelting my retinas with delight!

TLDR: Get the very latest Amazon Basics cables. They work great.
 

Smiffy 2

Well-known Member
Let me know if you're HDMI lead sorts you're problem for you.
New HDMI was no good. Absolutely useless. Sparkle city.
Put the old one back in and changed to input No 2 (DVD) to try to eliminate a faulty input (No 3 Blu ray). Watching a film now, all seems ok
 

marko905

Active Member
New HDMI was no good. Absolutely useless. Sparkle city.
Put the old one back in and changed to input No 2 (DVD) to try to eliminate a faulty input (No 3 Blu ray). Watching a film now, all seems ok
Thanks for reply, the white sparkles is the issue I also have. Amazon are delivering my hdmi lead on Saturday.
 

marko905

Active Member
My white sparkles only show on HDR blu ray HDR Netflix plays ok & 1080p blu ray is ok

Did you're sparkling show on all sources?
 

Clem_Dye

Well-known Member
Nope. I played my Region A disc of Stunt Squad and also Patlabor Ultimate Collection. Both say Region A on them. 4K are all region free iirc?
A lot of region A discs are actually ALL or A/B/C or regions A/B. No Country For Old Men is a case in point. The case is marked region A. It caught me out when I ordered a copy from Amazon, so sent it back, thinking that it was a website error, but another copy of the disc that I got from HMV was marked the same, but displayed the menus, etc. (I haven't watched it yet) when I loaded it. Website blu-ray.com has plenty of details about this.

4K discs are region-free. it makes me wonder why if that's the case, region encoding for blu-rays, and DVDs for that fact, is still maintained.

Clem
 
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Smiffy 2

Well-known Member
My white sparkles only show on HDR blu ray HDR Netflix plays ok & 1080p blu ray is ok
Did your sparkling show on all sources?
To be fair, I only tried it on an HDR disk.....that was enough for me (it was THAT bad!!)
I tried my original HDMI lead again, and that produced no sparkles whatsoever.
I than swapped HDMI inputs on the back of the receiver, and played through HDMI input 2 (DVD) and playback was perfect. No sparkles, as mentioned, and no black outs at all, which is the problem I had been originally experiencing. The new HDMI lead, when plugged in to input 2, produced less sparkles than it did in input 3, but they were still there to a certain extent.
Watched 2 disks, including Hacksaw Ridge, (which had highlighted the original problem), they both played perfectly.
All of this is indicating to me that I have a problem with input 3, (designated Blu ray), on the receiver.
Just so you know, this is the HDMI lead I tried....

Rob
 

Pyongyang

Active Member
There's a similar thread here:


IMHO I would try those AmazonBasics cables. They're excellent. Just make sure it's the latest revision of them.
 

AVRAG

Active Member
To be fair, I only tried it on an HDR disk.....that was enough for me (it was THAT bad!!)
I tried my original HDMI lead again, and that produced no sparkles whatsoever.
I than swapped HDMI inputs on the back of the receiver, and played through HDMI input 2 (DVD) and playback was perfect. No sparkles, as mentioned, and no black outs at all, which is the problem I had been originally experiencing. The new HDMI lead, when plugged in to input 2, produced less sparkles than it did in input 3, but they were still there to a certain extent.
Watched 2 disks, including Hacksaw Ridge, (which had highlighted the original problem), they both played perfectly.
All of this is indicating to me that I have a problem with input 3, (designated Blu ray), on the receiver.
Just so you know, this is the HDMI lead I tried....

Rob
I'd really like to see a pic or video to fully understand the issue please.
 

Smiffy 2

Well-known Member
I'd really like to see a pic or video to fully understand the issue please.
I'll try to take some later to show you.
It's bad (I was worried about damaging my display)....... 😢 😢 😢
 

mjbtin

Well-known Member
Sparklies is usually indicates a cable problem.
Try to use a Premium certified cable with hologram logo,can be picked up reasonably cheaply.
I use these:smashin:


Martin
 

Pyongyang

Active Member
Could start up a spreadsheet somewhere and add to it? A community collaboration of sorts.

I happened to stumble across this one recently:


Going back to this. I've tried all my Region A discs now and only one doesn't work with any tricks at all. Gutted!

I've tried multiple Criterion discs, all work fine with STOP then TOP MENU. Examples include Foreign Correspondent and Police Story 1 & 2.

The Street Fighter Collection is the only one I couldn't trick. Absolutely gutted!

R1 DVDs don't work, as I expected, but I wanted to test anyway. Off to eBay for the mini IR remote that only one seller seems to have a monopoly on it is then!
 

Drax1

Distinguished Member
I've recently brought a DPU820 and have only played 4K discs so far. Gone to put a regular bluray disc on to find the player menu disappears, reverts to my LGB8's tv wallpaper, and won't play. It's not the disc (Yesterday), as I've now tried several different titles now, and none will play. I'm hoping that it's something really simple on the player set up. Help!
 

doug56hl

Distinguished Member
I've recently brought a DPU820 and have only played 4K discs so far. Gone to put a regular bluray disc on to find the player menu disappears, reverts to my LGB8's tv wallpaper, and won't play. It's not the disc (Yesterday), as I've now tried several different titles now, and none will play. I'm hoping that it's something really simple on the player set up. Help!
What is your HDMI output resolution set at? If you can please photograph and post here your HDMI settings. Are you using a direct to TV setup or going through something else? soundbar? or AVR?
 

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