Panasonic DP- UB 420 blu ray, 4 K, ultra player problems

aosterling

Novice Member
Panasonic DP-UB 420 player has started skipping, freezing for a second, audio not in sync on ALL discs. A few weeks ago a disc was stuck/lodged in the player. It was challenging to get it out but after multiple open/close and a little pressure on the edge of the disc, we were able to get it out. I’m not sure if this is related, but more recently we’ve had intermittent problems with every disc. So, I don’t think it’s a dirty or faulty disc. The image will start to freeze or skip for a few seconds, but then moves on. At such times it seems like the audio is temporarily out of synch. Any ideas on what I can do? Did we damage the player when trying to get lodged disc out? Thanks.
 

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