PANASONIC DMR EZ49V

Brum 67

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Would anyone be able to advise or help with the following issue.
My Panasonic switches on, shows HELLO, followed by PLEASE WAIT and after several minutes shows BYE and switches off.
I am unable to eject the DVD tray or the VHS tape.
Has anyone else experienced this?
 
From the manual

Cannot eject disc

......While the unit is off, press and hold {stop} and {CH ^} on the main unit at the same time for about 5 seconds........
 

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