I have a Panasonic DMR-EX83EB with latest firmware. I'm trying to upload (for saving on the hard drive) a video file in avi / divx format, as required by the instruction manual. I'm transferring the video file from a portable hard drive, formatted in fat32 and with a partition size of 30Gbs. The Panasonic sees the file, but when I try to play it (or do anything else with it) I get an error message "Video Resolution not supported". The file plays perfectly well on the PC. I use Windows Movie Maker to create the video (inMP4) then AVS Video Converter to convert it to avi / divx. There are a number of divx options within the AVS programme and I've tried them all. Can anyone give me a clue as to why this is happening.