Panasonic DMR-ES10 Faulty won't read discs

Discussion in 'Blu-ray & DVD Players & Recorders' started by silps, Aug 5, 2006.

  1. silps

    silps
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    Hi, I have a Panasonic DMR-ES10 dvd recorder that was working perfectly then suddenly it stopped reading my DVD RAM disc. It seems okay with DVD-RW discs but is also now very picky reading original DVD discs as well. Does anybody have any idea what could be going on? Does the laser need a clean.

    Thanks.
     
  2. Gavtech

    Gavtech
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    It is certainly the first thing to try.

    Make sure your disks are spotlessly clean too.
     
  3. silps

    silps
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    What is the best product for cleaning the laser? The discs are clean so I don't think that is were the problem lies. Thanks.
     
  4. Gavtech

    Gavtech
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    Any product designed for the purpose from a reputable maker...such as TDK for example.

    Google 'Laser Lens cleaner' You'll find lots of results.
     
  5. silps

    silps
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    I tried a Maxell DVD lens cleaner but no joy.

    Where is the best place to get it repaired cheap. Can I get hold of a replacement drive and fit it myself?

    Thanks.
     
  6. JayCee

    JayCee
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    As a start try phoning Panasonic...it won't be cheap.


    No...no one AFAIK has done it sucessfully.
     
  7. GGTVBD

    GGTVBD
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    Drive failures in these (and most) current Panasonic recorders are very common.

    If the unit isn't under warranty, contact Panasonic Customer Service on 08705 357 357. They'll tell you to take it to your local Panny s/c for a repair.

    It may take a while, the drives are almost always out of stock.

    Good luck.
     
  8. silps

    silps
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    Thanks, I had called my local authorised service center and they quoted me £65 for fitting a new drive. Not really worth it, I might just get a LiteOn 5006 for £75 from Amazon.
     
  9. GGTVBD

    GGTVBD
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    Perhaps I should have made this a little clearer!

    You will get a free of charge repair if you follow my instructions.....:cool:
     
  10. silps

    silps
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    Hi, thanks for the info. Rang Panasonic but they said they would still need a receipt and I can't find it otherwise they would help towards the cost of repair.

    Cheers.
     
  11. JayCee

    JayCee
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    If you paid for it by credit card...it'll maybe be on your statement???
     
  12. silps

    silps
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    Printed out my PayPal receipt and took it to my local authorised service center who repaired it within 6 days (it was still under warranty). :clap:

    Quite amazed that Panasonic would have been prepared to help towards the repair if out of warranty. First time I have seen a Brand name showing me that it is worth paying extra for their product.

    The guy at the service center did confirm that on the whole DVD recorders aren't very reliable compared to other electronics.

    By the way Argos are now selling the ES-10 for about £89.99 in their clearance sale.
     
  13. JayCee

    JayCee
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    Toshiba are very good on out of warranty repairs as well.
     

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