Hi
Having just bought a new pj - Sim2 Domino 20 (DLP) and delighted with it - I went ahead and bought the above screen a white model with a pj interface. For the money - £860 plus interface at £140, both incl vat - I did not know quite what to expect, documentation-wise. I had auditioned my new pj on this screen so quality was to be expected - particularly since people in these forums speak highly of Owl Screens.
I immediately noted a lack of documentation when opening the box, with no indication as to the level of warranty.
However one thing I did not expect were the comments on what little documentation I received as follows: -
1. End Stop Adjustment - The motor of the screens is fitted with an automatic end stop that determines the top and bottom rest point of the projection surface. These rest points are factory adjusted to their optimal value.
2. Warning - any changes made to the rest points via the end stops will invalidate the warranty for the screen.
What warranty?, but more importantly, am I to assume there is no user-adjustment to control the screen's bottom rest point?
There is a whacking big black section at the top of the screen which I had not expected, where I only expected say 2 1/2" for the top black border. If I am unable to adjust the bottom end stop/rest point, then what do I do? I am aware that somewhere on the screen - in a most inconvenient place on the screen, necessitating removing it from my ceiling first - there are two adjustment screws adjacent to a sticker which says if you remove it you will again invalidate the warranty.
It was only when I rigged up everything and mounted the screen, did I notice the warning in 2. above, after I realised that the screen came down far too much and the big black section at the top.
I have hung the screen from the ceiling after carefully measuring the housing height, the top black border and then working out on the 16:9 principal how far down the projected image would fall then adding another 2 1/2" for the bottom border. These measurements were carefully made when designing my room layout and the dealer fully understood that in my lengthy discussions.
If I can't adjust the screen only to show 2 1/2" black border at the top, then the screen will have to be returned for a full refund.
I am very cross right now and do not want to invlidate my consumer rights by adjusting the end stop until I have researched this.
I would welcome comments from anyone owning Owl screens as to whether what I want to do is possible and will not invalidate my warranty. Also please feel free to comment on the prices paid as quoted above. Any comments on it's supposedly 1.2 gain for use with my DLP pj would also be appreciated.
The screen itself looks quite good and certainly works, but having ordered it in white, I do not think it should have been supplied with black end-caps, the right one have two small holes in it, which presumably should be filled with grommets like the one on the left?
The lack of support on the internet about this screen sounds very dodgy to me. Who manufactures the screen - Owl or Screen Line? - and if Owl, then am I to assume "Owl Video Systems"? If so then they do not offer any product info or support on screens via their web site.
For £1000, I expected much better than this and if you saw the interface, then you would really cringe that it cost £140 including rather cheap and horrible looking components, most of which you could pick up at B&Q for pennies! As it was all boxed up by the manufacturer in one long box, marked amongst other thing as a 96" model (I had ordered the 84" model, which was inside the box), I did not have the opportunity to inspect it all before leaving the shop.
It is Sunday afternoon and I'm desparate to get my living room tidied up - maybe someone could reply asap?
TIA
Paul
Having just bought a new pj - Sim2 Domino 20 (DLP) and delighted with it - I went ahead and bought the above screen a white model with a pj interface. For the money - £860 plus interface at £140, both incl vat - I did not know quite what to expect, documentation-wise. I had auditioned my new pj on this screen so quality was to be expected - particularly since people in these forums speak highly of Owl Screens.
I immediately noted a lack of documentation when opening the box, with no indication as to the level of warranty.
However one thing I did not expect were the comments on what little documentation I received as follows: -
1. End Stop Adjustment - The motor of the screens is fitted with an automatic end stop that determines the top and bottom rest point of the projection surface. These rest points are factory adjusted to their optimal value.
2. Warning - any changes made to the rest points via the end stops will invalidate the warranty for the screen.
What warranty?, but more importantly, am I to assume there is no user-adjustment to control the screen's bottom rest point?
There is a whacking big black section at the top of the screen which I had not expected, where I only expected say 2 1/2" for the top black border. If I am unable to adjust the bottom end stop/rest point, then what do I do? I am aware that somewhere on the screen - in a most inconvenient place on the screen, necessitating removing it from my ceiling first - there are two adjustment screws adjacent to a sticker which says if you remove it you will again invalidate the warranty.
It was only when I rigged up everything and mounted the screen, did I notice the warning in 2. above, after I realised that the screen came down far too much and the big black section at the top.
I have hung the screen from the ceiling after carefully measuring the housing height, the top black border and then working out on the 16:9 principal how far down the projected image would fall then adding another 2 1/2" for the bottom border. These measurements were carefully made when designing my room layout and the dealer fully understood that in my lengthy discussions.
If I can't adjust the screen only to show 2 1/2" black border at the top, then the screen will have to be returned for a full refund.
I am very cross right now and do not want to invlidate my consumer rights by adjusting the end stop until I have researched this.
I would welcome comments from anyone owning Owl screens as to whether what I want to do is possible and will not invalidate my warranty. Also please feel free to comment on the prices paid as quoted above. Any comments on it's supposedly 1.2 gain for use with my DLP pj would also be appreciated.
The screen itself looks quite good and certainly works, but having ordered it in white, I do not think it should have been supplied with black end-caps, the right one have two small holes in it, which presumably should be filled with grommets like the one on the left?
The lack of support on the internet about this screen sounds very dodgy to me. Who manufactures the screen - Owl or Screen Line? - and if Owl, then am I to assume "Owl Video Systems"? If so then they do not offer any product info or support on screens via their web site.
For £1000, I expected much better than this and if you saw the interface, then you would really cringe that it cost £140 including rather cheap and horrible looking components, most of which you could pick up at B&Q for pennies! As it was all boxed up by the manufacturer in one long box, marked amongst other thing as a 96" model (I had ordered the 84" model, which was inside the box), I did not have the opportunity to inspect it all before leaving the shop.
It is Sunday afternoon and I'm desparate to get my living room tidied up - maybe someone could reply asap?
TIA
Paul