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Outlook Express/Freeserve query!

Discussion in 'General Video Gaming Chat' started by PoochJD, Jul 7, 2003.

  1. PoochJD

    PoochJD
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    Hi,

    I thought I posted this query on Sunday 6th July, but it looks to have gone AWOL. So here it is again.

    Can anyone help me out please, as I have an Outlook Express 6 / Freeserve ISP e-mail query?

    Basically, I connect to Freeserve using my Panasonic GD87 mobile phone, using a USB Data Cable. I can surf the net okay, albeit fairly slow. However, I am unable to send or receive e-mails. When I press the Send/Receive button in Outlook Express, I get the following message:

    *** The connection to the server has failed. Account: 'Freeserve', Server: 'smtp.freeserve.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E ***

    This means absolutely nothing to me, so can anyone tell me what it does mean, please, in simple-to-understand English, and also, how to cure the problem, as I refuse to pay Freeserve 50p per minute to tell me it's my PC at fault.

    I use Windows ME, if that helps.

    Thanks, in advance, :)

    Pooch
    (DVD Talk Moderator, AV Forums)
     
  2. nathan_silly

    nathan_silly
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    Try changing the connection method (use any available) in outlook.

    Tools, accounts, mail tab, properties, connection. Choose any available.
     
  3. colesy

    colesy
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    If that doesn't work you can send email directly from the Freeserve website. On their main page in the top right corner, you can login there. Once logged in you can send and receive email.
     
  4. Sinzer

    Sinzer
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    Generally, this type of error will appear because of security settings. Make sure your settings are correct, do you have the right username and password?

    http://www.freeserve.com/help/email/freeserveemailsettings/default.htm

    Check your settings here.

    Do you use a normal landline? I assume you are using a laptop? You are definately dialling through to a freeserve number (I don't think the phone is GPRS?)?
     
  5. PoochJD

    PoochJD
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    Hi Guys,

    Thanks for the tips. :) I'll give these a try and see what happens.

    Pooch
     

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