Desmo
Distinguished Member
- Joined
- Jan 4, 2001
- Messages
- 18,016
- Reaction score
- 12,209
- Points
- 4,643
- Age
- 48
- Location
- Braintree, Essex.
My iPhone 6 recently developed a problem where it won't receive a signal from the SIM card. It just sits on "No Network" or "Searching...".
I grabbed a Genius Bar appointment thinking they'd be happy to either swap out or fix free of charge. I mean, it's the famous Apple service we've all heard about right? First time I've ever needed to visit a store with a problem. It's a good condition 2 year old phone and I don't feel that an internal hardware problem is acceptable.
Of course their only solution was for me to pay £270 to get a new iPhone 6 as a replacement. Wasn't happy with this and got the guy to speak to the manager...he stuck to his guns.
So...where do I go from here? Are there any other known email addresses or numbers to take this further?
I grabbed a Genius Bar appointment thinking they'd be happy to either swap out or fix free of charge. I mean, it's the famous Apple service we've all heard about right? First time I've ever needed to visit a store with a problem. It's a good condition 2 year old phone and I don't feel that an internal hardware problem is acceptable.
Of course their only solution was for me to pay £270 to get a new iPhone 6 as a replacement. Wasn't happy with this and got the guy to speak to the manager...he stuck to his guns.
So...where do I go from here? Are there any other known email addresses or numbers to take this further?