All told I've been waiting three months for delivery of an order. It looks very much like It will never arrive. The company have no information about when I will receive the item, and any dates they have given have come and gone. I can no longer contact the company directly as they have stopped answering the phone. Their customer service department is an out-sourced unit and can offer very little help. Whenever I speak to them they say they will pass the message on and get them to call back, this never happens. How do I go about cancelling the order and how do I find out where the company operates from should it require legal action to retrieve my money? Thanks.