I thought i would share my recent experience with everyone.... I'm sure I am not the only one that recently received a text from Orange stating the contract price will be increasing by 4.3%. They claim its due to rises in inflation and its allowed in their terms and conditions. I wasn't happy so called up to complain, demanding the price remain the same or allow me to terminate contract. What was the outcome - "we can't let you do that" but they put me through to another dept which said looking at my usage they would change me onto a plan which better suited my needs. After 20min i am now paying £10/month less than before - was on a £35/month contract which i harldy use due to having a work mobile as well. Result If anyone has issues i would recommend calling them, persevering with their crap and hopefully you too can make savings.